Product Business Analyst, Mobile Experience - MDLIVE - Hybrid (IL/FL)

Position Description

The Product Business Lead Analyst at MDLIVE collaborates with cross-functional teams to analyze business requirements, support the product strategy, and ensure the alignment of product goals with user needs and market demands.

The Business Analyst is a detail-oriented individual who proactively supports product management through market research, user feedback analysis, and competitive landscape evaluation.

Essential Job Functions

• Gather and synthesize user feedback, market research, and competitive analysis to inform product decisions.

• Support strategic alignment by analyzing business requirements and assessing their feasibility.

• Provide insights and recommendations to the product and project teams based on data analysis.

• Work closely with stakeholders across departments (e.g., engineering, marketing, operations) to gather requirements and prioritize work activities.

• Collaborate with product managers to translate business needs into technical requirements.

• Conduct market and user research to understand trends, needs, and preferences.

• Prepare data-driven analysis to support product feature development and prioritization decisions.

• Regularly analyze product performance metrics and provide actionable insights.

• Identify and resolve business process issues impacting product development.

• Assist in the preparation and maintenance of detailed product requirements documentation.

• Support QA testing by defining functional scenarios and validating feature implementations.

• Assist in managing the product lifecycle for individual products, from ideation to launch.

• Continuously monitor and analyze the impact of product changes on business processes.

Desired Knowledge/Skills/Abilities

• Bachelor's degree or equivalent experience.

• 3 to 5+ years of experience of developing solutions in a technology based organization.

• Healthcare industry knowledge a plus

• Strong ability to interpret data, identify patterns, and extract actionable insights.

• Intellectual curiosity and a relentless push for understanding the "why" behind complex situations.

• Excellent written and oral communication skills.

• Proven ability to collaborate effectively with cross-functional teams and manage complex projects

• Proficient in MS Office applications; experience with Jira and Confluence is a plus.

• Familiarity with agile methodologies and product management tools.

• Ability to jump into new projects, quickly understand them, and determine the appropriate course of action.

• Strong structured thinking and problem-solving skills.

• Experience in gathering and synthesizing user feedback, market research, and competitive analysis.

• Understanding of mobile development lifecycles, UI/UX principles, and integration with backend services.

• Knowledge of APIs and familiarity with mobile development frameworks and tools.

• Understanding of mobile developmen...