Business Transformation Manager

Are you a strategic thinker passionate about redesigning operating models and driving strategic transformation with a comprehensive understanding of analytical principles, tools, and the capability to convey insights to both executive and non-technical audiences to aid in the decision making? If so, this could be the ideal opportunity for you.

As a Business Transformation Manager within Client Onboarding & ServiceTeam, you'll participate in projects and provide support for various initiatives and any associated business transformation projects.

You may be involved in multiple initiatives, researching and executing new opportunities whether it is a business process change, organizational structure change or digital enablers.

Our work is driven by transforming complex data into actionable insights.

Through strong partnership with Business, Front Office, Operations and Technology counterparts, you'll work on creating future state operating model deliverables.

Primary areas of focus include creating next generation and growth ready organizational strategies, data visualization & insights to support business cases.

Job responsibilities


* Demonstrate ownership with the ability to operate in a flexible, dynamic environment where creative and strategic thinking are also required in driving solutions, initiatives, and projects


* Design the client service and onboarding operating models front to back, and understand the details of a process and products


* Evaluate existing processes and look for areas of improvement


* Gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications


* Develop effective visuals/presentations, including complex analytical models.


* Manage Senior Stakeholders across different Regions and Teams to align expectations, escalate issues and risks, and provide updates on the project status


* Demonstrate excellent understanding of business strategy and data science opportunities.


* Communicate complex challenges and solutions to diverse audiences across various levels of the banking organization

Required qualifications, capabilities, and skills


* Minimum of 4 years in consulting, business transformation, or a related field is required.


* Familiarity with the operating models with a focus on integrating organizational models and data analytics.


* Proven ability to gather/analyze complex data and develop accurate conclusions with sufficient comprehension of the business to understand risk implications


* Team player that works well with others and can easily adapt to constant changing and dynamic environments


* Highly disciplined, self-motivated, and agile delivery-focused with ability to work independently


* Ability to positively influence change and maintain a positive change management environment


* Advanced experience using Microsoft Office, including Excel, and PowerPoint


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