Temporary Revenue and Recovery Technician I (Collections)

The County of Riverside's Temporary Assignment Program (TAP) seeks to fill a Temporary Revenue and Recovery Technician I to support the RUHS - Medical Center in Collections practices on the Customer Service Team in Riverside, CA.

Competitive candidates will have experience in establishing payment plans and verifying insurance eligibility for both government and private health plans.

Preferred: Spanish Bilingual; Experience with MediCal.

Schedule: 5/40: Monday - Friday, 7:30am - 4pm.

Under general supervision, performs routine revenue and recovery work; gathers and verifies information on clients' financial status; and performs other related duties as required.

The Revenue and Recovery Technician I is the first working level class in the Revenue and Recovery series.

Positions in this class are characterized by performing routine activities for the recovery of current, delinquent, and unresolved accounts, and court related activities being referred to a higher-level class.

The Revenue and Recovery Technician I class is distinguished from the Revenue and Recovery Technician II in that the latter performs the full range of revenue and recovery work.

This class is further distinguished from the Revenue and Recovery Supervisor I in that the latter is a working supervisor and performs the more difficult revenue and recovery work.

Meet the Team!

For generations, Riverside University Health System - Medical Center 's highly skilled health care professionals and support staff have been devoted to providing exceptional, state-of-the-art care to the County's diverse populations.

We are dedicated to providing contemporary, patient-focused care linked by a robust electronic health record and seamless services in medical, behavioral health and population health management.

TAP Benefits: https://rc-hr.com/temporary-medical-assignment-program-tapmap

" aria-label="• Answering incoming patient calls and assisting with inquiries.

• Establishing payment plans for patients.

• Verifying insurance eligibility for both government and private health plans.

• Provide Customer Service Support to internal and external clients; payment collections.

• Determine or verify address, employment, earnings, assets, and other financial information through correspondence or interviews with responsible parties; utilize various skip-tracing techniques and contact public and private agencies to obtain further information on the clients' whereabouts, financial status, and employment history; carry out the recovery of money owed by letter, telephone contact, or personal interview.

• Interpret and explain regulations and legal obligations to clients; set up payment schedules; monitor accounts for payment; make recommendations regarding the resolution of delinquent accounts.

• Review and make follow-up determinations on incoming mail; draft original correspondence to clients; may collect and receipt money under supervision.

• Receive instruction in the gath...