Support Worker

Support Worker 

Heaton, Newcastle upon Tyne

Permanent, full time (37.5 hpw) on a 4 week rota basis, evening and weekend working.

Earn £12.60 per hour (£24,638 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better? As our Support Worker, you’ll be at the heart of supporting our customers who have complex needs to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.

Amazing we know!

Typical day as our Support Worker


* Assisting customers with practical, daily living tasks to develop their independence, helping them to achieve the goals, aspirations and outcomes documented in their support plans.


* 16-24 year olds, we are an OFSTED service


* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups.

There’s no rushing from one customer to the next here! Plenty of time to work together with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the Top Ten Great Places to Work in the UK!

You bring


* Passion to support our customers to live their best life, working together with an eye for detail 


* Experience of caring for others, you may have worked in care before or have experience of caring for others such as family members or children


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* Recognise every customer is different and you’re able to adopt a flexible, personal approach, listening to customers to understand their needs 

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review 

Our team

You’ll join Kirsty and our Simonside House team, we’re super passionate about what we do! We’re really proud of our collaborative working to reach the best outcomes for our customers. We’re a supportive bunch and like to promote equality, diversity and inclusivity throughout the service.

Job details 


* Where we’re flexible with you, we do need to meet the needs of our customers.

That may mean adapting your start or finishing times on occasion.


* You will work on a 4 week rota doing 37.5 hours a week.

The rota is 08:00-16:00, 14:30-22:30 and a back shift of 10:00-18:00.

There is evening and weekend working.


* Although you’ll do some lone working, we do get together regularly [in the daytime] fo...