Customer Insights & Experience Data Product Owner - São Paulo-SP (Modelo hibrído)

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Sales Enablement

Job Sub Function:
Customer Success Management

Job Category:
Professional

All Job Posting Locations:
São Paulo, Brazil

Job Description:

Our expertise in Innovative Medicine is informed and inspired by patients, whose insights fuel our science-based advancements.

Visionaries like you work on teams that save lives by developing the medicines of tomorrow.

Join us in developing treatments, finding cures, and pioneering the path from lab to life while championing patients every step of the way.

Learn more at https://www.jnj.com/innovative-medicine

#Li-Hybrid

We are searching for the best talent for We are searching for the best talent  for Customer Insights & Experience Data Product Owner - São Paulo-SP

Purpose:

Johnson & Johnson Innovative is seeking an accomplished Senior Analyst to join our Customer Insights and Experiences team.

In this critical role, you will not only leverage your expertise in advanced analytics but also act as the business owner of visualization products for our omnichannel strategies.

Your goal will be to enhance our understanding of customer behavior through innovative data solutions that drive effective business decisions within the pharmaceutical landscape.

Key Responsibilities:


* Business Ownership of Visualization Products: Act as the primary owner of key visualization tools and dashboards that provide insights into customer interactions across all channels.

Ensure these products meet business needs and support strategic objectives.


* Advanced Analytics Development: Design and implement sophisticated analytical models and techniques, such as predictive modeling, segmentation analysis, and customer journey mapping, to derive actionable insights from complex datasets.


* Project Management: Lead projects related to the development and enhancement of visualization products, managing timelines, resources, and stakeholder communications to ensure successful delivery and integration.


* Cross-Functional Collaboration: Work closely with IT, product, marketing, and sales teams to develop and refine visualization tools that enable the effective dissemination of insights across the organization.


* Data Experimentation: Facilitate experimentation efforts, including A/B testing and multivariate testing, to evaluate the effectiveness of customer engagement strategies and optimize field force operations.


* Statistical Analysis...