ESIS Partnership Associate

JOB DESCRIPTION

ESIS is currently seeking a Partnership Associate that would manage a variety of tasks for our Client Services as part of our Centralized Accounts Group.

Major Duties and Responsibilities

Acts as a single point of contact for clients to respond to questions, concerns, and problems.

Understands how to leverage strategy and relationship to resolve issues.

Contribute to the growth and profitability of ESIS by strategically managing the retention of ESIS clients by revenue and unit.

Assist Partnership Leaders to increase the speed and efficiency of our renewal cycles.

Complete a variety of different tasks to assist Partnership Leaders in managing their desks and deliver a consistent product to our clients:

Complete checklist of renewal processes

Input data into CRM tool

Assist with production of documents specific to department needs

Coordinate claims reviews and audit prep

Maintenance of internal systems team roster updates

Spreadsheet updates

Monitor the quality of data in the Salesforce.com system, an integral part of our process.

This will be accomplished through analyzing administrative reports on a monthly basis and performance quality checks

Maintain and update spreadsheets for location structures and manage updates in internal claim system

Execute the contracting process which will include using DocuSign to send the contract to the appropriate client contact and manage the timeframes for follow up as outlined in our Legal Contracting Process.

Run and distribute medical panel postings and updates as necessary and annually upon clients renewal.

Prepare for file reviews, which will include scheduling of the file review, collect documents, organize books, and produce booklets, for all clients under (#) claims per year

Manage accuracy of renewal documents by performing quality reviews.

QUALIFICATIONS



* College

ABOUT US

Chubb is a world leader in insurance.

With operations in 54 countries, Chubb provides commercial and personal property and casualty insurance, personal accident and supplemental health insurance, reinsurance, and life insurance to a diverse group of clients.

The company is distinguished by its extensive product and service offerings, broad distribution capabilities, exceptional financial strength, underwriting excellence, superior claims handling expertise and local operations globally.

At Chubb, we are committed to equal employment opportunity and compliance with all laws and regulations pertaining to it.

Our policy is to provide employment, training, compensation, promotion, and other conditions or opportunities of employment, without regard to race, color, religious creed, sex, gender, gender identity, gender expression, sexual orientation, marital status, national origin, ancestry, mental and physical disability, medical condition, genetic information, military and veteran status, age, and pregnancy or any other characteristic pro...