Staff Analyst (SA) – Business Analyst, C102

Salary Range: $6,806.73 - $9,820.80 Monthly

SUMMARY

Housing for Health (HFH) is a program office within Community Programs, a division under the Los Angeles County Department of Health Services (DHS) for the County of Los Angeles. HFH was created to support people experiencing homelessness with complex clinical needs.

We support people in obtaining housing, improving their health and thriving in their communities.

HFH is a core component of Los Angeles County’s effort to respond to the homeless emergency. Where appropriate to the job function, a hybrid work schedule may be available, with employees working both remotely and from the office, as needed.

The Business Analyst position will document, review, and improve business processes, workflows, and system functionalities to enhance operational efficiency and user experience.

This role focuses on supporting and improving new and existing IT systems, including the Comprehensive Health Accompaniment Management Platform (CHAMP).

The Business Analyst will work closely with teams across the organization to elicit, understand, and translate business needs into actionable system requirements.

This position does not focus on data analysis or reporting but rather on ensuring systems meet business needs and are implemented effectively.

This role does not require deep data analysis or advanced reporting.

While the Business Analyst may collaborate with data teams and reference data to inform business requirements, their focus is on system improvements, process optimization, and stakeholder collaboration—not on conducting in-depth data analysis, building dashboards, or performing statistical reporting.

The Business Analyst is analytical and problem solving oriented with the ability to approach problems logically and systematically.

They must be comfortable facilitating discussions with stakeholders at all levels and demonstrating the ability to influence and implement change.

This position will also require managing multiple overlapping timelines and balancing priorities effectively.

ESSENTIAL FUNCTIONS


* Serve as a liaison between operations and IT teams to gather business requirements needed for system modifications, enhancements, and implementations.


* Build and maintain positive relationships with internal and external partners and is responsive to changes of their needs and expectations.


* Assess and evaluate existing business systems and operational workflows to identify opportunities for improvement, process optimization, and potential technology solutions.


* Analyze data flow within systems, including data entry points and outputs, to ensure alignment with business requirements and recommend system enhancements and values accordingly.


* Collaborate with internal teams to identify gaps, new opportunities, and additional needed functionality.


* Lead requirements gathering sessions, document, and ensure requirements are understood and approved.


* Work wit...