Senior Manager of People Operations: Employee Engagement

KIPP Capital Region is a part of a national network of high-performing public Charter Schools committed to creating joyful, academically excellent, and prepared students with the skills, ability, and confidence to pursue their paths to college, career, and beyond.

Located in both Albany and Troy, NY, KIPP Capital Region serves 2,500 students in grades K-12 across seven schools.

We believe every individual walks through the doors of schools bearing gifts.

Talent.

Perspective.

Drive.

Inspiration.

So at KIPP Capital Region, we support every student and educator to see those gifts, and then build the skills and confidence they need to thrive.

We are committed to furthering anti-racism, equity, and racial justice in all our efforts, and expect all of our stakeholders to participate in this work so that we can create a future without limits for our students, together.

Position Overview

The Senior Manager of People Operations: Employee Engagement is responsible for the overall support and management of the organization's employee relations, compliance, performance management, compliance and regulatory reporting, and engagement practices and protocols.

Duties/Responsibilities

Employee Relations and Conflict Resolution


* Provides a broad range of professional employee relations activities, including employee consulting, training, conflict resolution, complaint investigation, policy interpretation, and preparing and delivering related summary reports and recommendations.


* Serves as the initial contact and liaison for intake and assessment of employee complaints.


* Conducts initial interviews and gathers information for employee relations matters such as harassment allegations, work complaints, or other concerns; informs appropriate HR staff when additional investigation is required.


* Coaches and advises employees and management through sensitive HR issues to resolve conflict and seek workable solutions.


* Conducts individual and/or group facilitation to foster effective communication and healthy workplace relationships among employees and management.


* Investigates work-related or compliance issues and prepares summary reports, conclusions, and recommendations.


* Conducts Stay and Exit interviews regarding employee experience and investigates matters that are not in alignment with KIPP or do not adhere to the law or organizational policies.


* Advises and trains leaders on best employee relations practices and strategies for managing concerns and employee grievances, including training on employment laws and legal affairs.


* Negotiates employment separations and represents KIPP Capital Region at employee-related hearings, mediations, and depositions alongside the Director of Human Resources.

Compliance and Legal Affairs


* Maintains knowledge and understanding of laws and regulations related to EEO, affirmative action, collective bargaining, unions, labor relations, and human resources.


* Ide...