Lead Support Worker

Lead Support Worker

Blyth/Ashington/Seaton Delaval/Morpeth

Permanent, full time (37.5 hpw) and part time (22.5 hpw), on a 4 week rolling rota 

Pay £13.21 per hour (£25,838 per annum) and great benefits including Health Cash Plan

Home, a place where you belong

Want to be part of a team that really cares and empowers you to help change a customer’s life for the better?  As our Lead Support Worker, you’ll be at the heart of supporting our customers who have complex mental health needs to develop their skills to live more independently in the community.  You’ll make a big difference each day as you help our customers achieve their hopes and aspirations.  Amazing we know!

Typical day as a Lead Support Worker (known by us as Coordinator)


* Creating support plans with your customers.


* Helping customers with daily living activities such as making meals, shopping, budgeting, maintaining their tenancy and moving onto independent accommodation if they are able.


* Carrying out risk assessments, support planning, goal setting and regular reviews.


* Cuppas, chats and catch ups.  There’s no rushing from one customer to the next here!  Plenty of time to collaborate with colleagues too.    

Fancy going home each day knowing that you have helped change our customers lives for the better? You’ll do that here, working for one of the top ten Great Place to Work in the UK! 

You bring


* Passion to support our customers to live their best life, working collaboratively with an eye for detail. 


* Experience of creating person-centred support plans and supporting colleagues in working to work to the plans.


* Experience of coordinating and assessing customer referrals.


* The ability to work on your own initiative, remain calm under pressure and have a resilient approach


* To get from A to B, you’ll need a vehicle insured for business purposes.

The great news is that we’ll pay your mileage! 

Due to limits on our current certificates of sponsorship, we are not able to offer sponsorship to external candidates for this role.  This remains under regular review 

Our team 

Looking for a job where you really belong? Where you can be, well you!  Bring your uniqueness, brilliant skills and awesome experience to deliver amazing things for our customers.

You’ll join Vicky and our Central Northumberland STEP team, who come from different walks of life and are here to support you as you make yourself at Home!  

Job details 


* Full and part time hours available - please specify on your cover letter if you are looking for full time or part time.


* Rolling 4 week rota, working 2 weekends out of 4 between the hours of 0800-2000


* Able to use technology for creating and updating support plans, complete online learning and to collaborate with colleagues.


* You’ll need an Enhanced DBS check done and we pay for that.

A place where you belong

Great things happen when w...