Holistic Assessor

Description & Requirements

Be part of something great

Maximus is a global organisation that specialises in providing health and employment services to millions of people every year.

Here in the UK we employ around 5,000 people across the country to deliver services that have a profound impact on people's lives.

From assessments and health services to employability programmes and specialist support, we do work that matters with people who care.

The role of the Holistic Assessor is to carry out Holistic Workplace assessments through 1-2-1 meetings based in Employer workplaces and virtually, ascertaining customer needs and requirements to overcome workplace barriers in accordance with KPI and service level requirements.

To complete comprehensive reports detailing barriers and recommended solutions to overcome them.

This role will be on average 90% homebased with on average 10% travel required around Somerset, Wiltshire and surrounding counties.

Salary Range: £26,900-£30,900 DOE

Role duties:

•Responsible for undertaking 1-2-1 workplace assessments with customers in a variety of environments to understand the customer needs.

Consider the workplace environment and identify routine tasks, the environment, workplace layout and recognise the barriers faced by customers in carrying out their job

•Generate a comprehensive report detailing the barriers and issues faced by the customer and make recommendations for products, services and technology which will improve the working environment for the customer

•Adherence and compliance with company metrics and KPI's, individually and as a team to ensure business success

•Effective and accurate recording on the case management system for reporting and audit purposes in accordance with Maximus policy, practice and values

•Adherence to company values through all means of communication both internally and externally.

Qualifications & Experience
•Experience of carrying out professional assessments in the workplace.
•Knowledge and understanding of the HSE (DSE) Regulations (Desirable)
•Demonstrated experience of working with customers facing one of the following subject matters: - Specific Learning Difficulties, Physical Disabilities, Hearing Issues, Deaf Community, Visual Impairment, Blind Community, Neurodiversity or ASD.
•Experience of report writing with strong attention to detail.
•Sound IT skills both in MS Office tools and Case Management Systems.
•Car owner/driver (desirable).

Individual Competencies
•Strong interpersonal skills, with strengths in active listening & interpreting needs
•Organised and Timebound, able to plan, analyse and solve problems in a practical way meeting deadlines.
•Strong problem-solving skills and an innovative approach
•An individual contributor who enjoys succeeding as part of a team and who is flexible in their approach.
•Able to work with limited supervision who has strong planning and organisational skills.
•Resilience and resourc...