Application Engineer

Summary:

As an Application Engineer, you will play a crucial role in the support, development, testing, and implementation of cutting-edge software/hardware applications.

This position offers the opportunity to work on challenging projects and collaborate with engineers and the business development team.

Contribute to the overall success of our customer software/hardware support initiatives.

Responsibilities:


* Software Application Support: Support of customer software/hardware applications, ensuring adherence to support practices documented in Salesforce and principal support systems.

Follow CB Pacific standards and best practices.

Collaborate with cross-functional teams to gather and analyze requirements, translating them into functional and technical specifications.

Implement robust and scalable solutions to meet customer solutions and solve project objectives.



* Technical Leadership: Provide technical leadership and guidance to CB customer base.

Foster a collaborative and innovative environment.

Conduct customer support reviews and share industry best practices.


* Quality Assurance: Collaborate with Sales leaders to identify and address issues promptly.

Innovation and Continuous Improvement: Stay updated on industry trends, emerging technologies, and best practices in software engineering.

Contribute to the continuous improvement of development processes, tools, and methodologies.


* Documentation: Create and maintain comprehensive documentation for software applications, including technical specifications, user manuals, and deployment procedures.

Qualifications:


* Bachelor's or Software Engineering, or a related field.


* Proven experience in software/hardware application support, with expertise in [relevant technologies, languages, frameworks].


* Solid understanding of GE/Emerson system platforms and experience in designing, planning, and deploying highly available and performant system architectures.


* Experience in installing, configuring, validating, and tuning GE/Emerson products.


* Skills in developing high-quality data visualizations using tools such as GE Operations, IFIX and Cimplicity


* Skills in developing and supporting PLC programming software.


* Experience in tailoring GE systems for specific use cases, including condition-based maintenance, process optimization, process visualization, alarming and notification, and reporting.


* Familiarity with Emerson PLC and DCS-based control systems, smart meters, building management systems, and/or energy management systems as data sources.


* Strong analytical and troubleshooting skills, with a methodical approach to solving complex problems.


* Strong understanding of software architecture, design patterns, and best practices.


* Experience with the Microsoft family of products


* Excellent problem-solving and analytical skills.


* Effective communication skills and the ability to work collaboratively in...