Digital Transformation & Accreditation Director

If you are a current/existing ERM Employee, please apply internally HERE.

ERM Certification and Verification Services (CVS), a rapidly growing global team within ERM Group is a Certification, Assurance and Verification Body, with expertise in audit, assessment, validation, verification and assurance work in a wide range of ESG disciplines and sectors.

ERM CVS is looking for the Digital Transformation & Accreditation Director reporting to ERM CVS Managing Director.

This role involves deep technical knowledge in different areas of our portfolio of services (assurance/verification, management systems certification, product certification & claims and training services) combined with business leadership knowledge in the digital area.

Key Responsibilities:

1) Establishing an effective internal management system:


* Design, oversight of the implementation and operation of an effective internal management system in compliance with ISO 14019-4, ISO 17021, ISO 17024, ISO 17029, ISO 17030, ISO 17065, ISO 17064, ISAE 3000, ISSA 5000 and other relevant sector-based, industry-specific, service, and global regulatory frameworks to fulfil our growth plans.

Role incumbent leads this activity to fulfil Assurance, Certification & Training Partners business demands.


* Defining polices, objectives, roles, and responsibilities, reviewing risks and opportunities associated with our organizational context, lead impartiality and independence requirements, internal audit programs, management reviews, corrective actions and improvement processes, client satisfaction, appeals and complaints ensuring compliance and client centricity.

2) Maintaining and expanding our accreditations and technical licenses to operate


* Lead our organization liaison with key external stakeholders, particularly accreditation bodies, regulators, scheme owners, chambers, and associations.


* Ensure that we retain and expand our accreditation and technical licences including competency management, to operate in a timely manner, in the most effective way while ensuring professional long-term relationships.

This activity includes the selection of relevant and adequate accreditation partners and vendors to ensure our business will evolve according to our strategic plans.

3) Drive process improvement, innovation, and digital transformation agenda.


* Lead process improvement projects to ensure ERM CVS is a competitive, agile, commercially and client driven organization focussed on delivering a superior client experience.


* Lead our digital transformational agenda, systematically reviewing the way we do business to identify opportunities to innovate, improve, optimize, embed efficiency, and lead cost reduction initiatives.

(4) Develop our portfolio of services.


* With input from Business Unit Leaders, lead the development of our commercial portfolio of services, to ensure a differentiated and diverse delivery capability and particularly:
+ Enhancement o...