Customer Strategy Manager

Description

Kenvue is currently recruiting for:

Customer Strategy Manager

Who we are

At Kenvue , we realize the extraordinary power of everyday care.

Built on over a century of heritage and rooted in science, we're the house of iconic brands - including Neutrogena, Aveeno, Tylenol, Listerine, Johnson's and BAND-AID® Brand Adhesive Bandages that you already know and love.

Science is our passion; care is our talent.

Our global team is made up of ~ 22,000 diverse and brilliant people, passionate about insights, innovation and committed to delivering the best products to our customers.

With expertise and empathy, being a Kenvuer means having the power to impact the life of millions of people every day.

We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

Role reports to: Sr Customer Strategy Team Lead

Location: Markham, Ontario

Travel : 10%

What you will do

As a Customer Strategy Manager, you will lead the development and implementation of customer and channel strategies for a portfolio of beloved consumer brands.

You will work collaboratively to build and execute innovative strategies that drive industry-leading category growth for key strategic customers, keeping both brand and customer priorities in mind.

Your responsibilities will include coordinating cross-functional initiatives, optimizing retail and channel-specific programs, and contributing to forecasting and planning processes to deliver superior results.

Key Responsibilities:


* Lead the development of differentiated Omni-channel (including e-commerce) and customer strategies to achieve business goals and financial targets for the assigned portfolio.


* Collaborate with cross-functional teams to deliver channel and retailer-specific programs that drive category growth.


* Support the forecasting process by rolling up external sales inputs and representing customer projections in demand planning tactical meetings, aiming to achieve outstanding customer service levels.


* Drive in-year business performance including gap closure activities and optimization


* Contribute to Portfolio Management Review providing key customer inputs for NPI planning in terms of distribution, trade funding, and promotional strategies.


* Develop promotional and category growth plans, incorporating trade fundamentals and the Revenue Growth Management framework to drive competitive advantage at retail.


* Lead the execution plans of new product launches, developing external launch strategies and managing execution within the Sales organization.


* Monitor and analyze monthly customer POS data, share trends, and competitor activity to ensure the achievement of external and internal targets.


* Foster strong cross-functional relationships across the organization to support the seamless execution of customer strategies.

What we are looking for

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