Analyst, Customer Master Data

Description

Kenvue is currently recruiting for:

Analyst, Customer Master Data

This position reports into the Manager, Customer Master Data and is based in Bangalore, India.

Who We Are

At Kenvue , we realize the extraordinary power of everyday care.

Built on over a century of heritage and rooted in science, we're the house of iconic brands - including NEUTROGENA®, AVEENO®, TYLENOL®, LISTERINE®, JOHNSON'S® and BAND-AID® that you already know and love.

Science is our passion; care is our talent.

Our global team is made by 22,000 diverse and brilliant people, passionate about insights, innovation and committed to deliver the best products to our customers.

With expertise and empathy, being a Kenvuer means to have the power to impact life of millions of people every day.

We put people first, care fiercely, earn trust with science and solve with courage - and have brilliant opportunities waiting for you! Join us in shaping our future-and yours.

For more information click here.

What You Will Do

As Analyst, Customer Master Data you will be responsible for execution of day-to-day operations of Customer Master Data Governance on a global scale.

You will execute data workflows, as well as drive robust data quality and compliance with internal and external data regulations, policies, and procedures (GXP, SOX, PII).

Your work will play a key role in supporting the Kenvue Operations organization and Digital Transformation.

Key Responsibilities

• Monitor and control data operations and data quality process for Customer Master Data globally

• Support the development of required documentation for area of responsibility, including Standard Operating Procedures (SOPs), Work Instructions (WIs), protocols, data quality catalogs, and other policy and procedure documents

• Ensure compliance with relevant regulations and policies, including ensuring data records are thoroughly maintained in preparation for audits following established processes and protocols

• Execute testing, error handling, data conversion and/or validation, audit/compliance actions (Non-Conformance (NC) and/or Corrective Action Preventive Action (CAPA)), and Service Level Agreements (SLAs)

• Execute data issue resolution efforts, partnering with cross-functional business process owners and data stewards to remediate data quality errors and build sustainable processes to drive high levels of data quality

• Monitor and analyze data quality, identify gaps, and make recommendations to improve data quality

• Engage with business partners on tactical execution

• Develop and deliver training to educate partners on detailed procedures, data flows, etc.

• Execute mid-sized projects and serve as subject matter expert on various data-related initiatives

• Support customer related projects across IT and business functions; ensure integration across systems / platform and lead data cleansing, creation, conversion and validation as required

• Complete change assess...