Transactions Specialist I - Manual Team

Join Chase, where you will have the opportunity to make real innovative impacts to our customers and be part of a creative and dynamic environment where every day brings new challenges and opportunities.

As a Transaction Specialist I on the Manual team in our Card Production Center, You will be responsible for matching credit cards to the appropriate carriers, coordinating with team members for verification, and preparing the cards for shipment.

You will have the opportunity to perform a variety of tasks for our Card Services group.

Your role will be dynamic, with duties varying based on business needs.

We value confidentiality and trust you to uphold this standard at all times.

Job Responsibilities


* Match credit cards to corresponding carriers and pass them to a team member for verification.


* Confirm all information is accurate before preparing cards for shipment.


* Place verified cards into boxes with necessary documents and inserts.


* Retrieve and attach UPS shipping labels to the shipping bags.


* Collaborate with team members to ensure efficient workflow and address any discrepancies.


* Maintain accurate records of verifications and shipments, providing regular updates to the supervisor.


* Cross Train in other departments of Global Document Services

Required qualifications, capabilities, and skills:


* High school diploma/GED or five years of production environment work history


* Problem solving and analytical skills and must be able to think independently


* Self-motivated, proactive, proven ability to learn, ability to effectively multi-task and work under pressure


* Excellent time management and organizational skills, ability to act on own initiative, be accurate, reliable, and confident in processes


* Must be able to communicate (oral/written) effectively with many areas of the firm and various levels of management


* Strong team player with the ability to work in a global matrixed organization


* Ability to lift 50lbs to 70lbs and deliver 200lbs supplies utilizing industrial pull/push carts.

Work Schedule: Monday - Friday 11:00am - 7:30pm

Candidates must be willing and able to work schedules during our operating hours, which may include evenings and weekends.

Chase is a leading financial services firm, helping nearly half of America's households and small businesses achieve their financial goals through a broad range of financial products.

Our mission is to create engaged, lifelong relationships and put our customers at the heart of everything we do.

We also help small businesses, nonprofits and cities grow, delivering solutions to solve all their financial needs.

We offer a competitive total rewards package including base salary determined based on the role, experience, skill set and location.

Those in eligible roles may receive commission-based pay and/or discretionary incentive compensation, paid in the form of cash and/or forfeitable equity, awarded in reco...