Accounts Receivable Collections Specialist

Accounts Receivable Collections Specialist

Kentwood, MI, USA Req #875

Tuesday, April 15, 2025

Come work for the largest equipment dealer in North America! Are you a hardworking individual that thrives in a fast-paced environment and looking to take your career to the next level? If so, then come join our award winning team!

We provide our employees with the following tools and resources to be successful:


* Training


* Outstanding benefits package (Medical, Dental and Vision insurance, plus much more!)


* 401(k) with match


* Competitive wages


* Company laptop


* Paid time off


* 10 paid holidays

Our Material Handling Group is seeking a full-time Accounts Receivable Collections Specialist for our Kentwood, MI branch.

The primary responsibilities of the position consist of, but are not limited to, splitting time between review of credit risk and collection of delinquent accounts.

This person works closely with the Sales and Operations Departments to coordinate collection activities and will report to the Credit Manager.

Regular responsibilities include:


* Review delinquent accounts and contact customers regarding overdue amounts.


* Review the risk associated with new and ongoing credit accounts


* Negotiate settlements with delinquent accounts


* Issue demand letters and escalate accounts for legal action or bad debt write-off


* Maintain clean reconciled customer account balances


* Creatively resolve any conflict between a sales oriented culture and a reasonable risk tolerance


* Collect for high activity accounts such as Fortune 100 companies


* Handle and manage incoming and outgoing phone calls, e-mail correspondence, and other communications


* Resolve invoicing, cash application, and sales tax concerns


* Process new customer credit applications and account setups


* Process manual bank deposits


* Incorporate Alta's Guiding Principles into daily activities


* Performs other duties as assigned


* Consistent, regular, and reliable attendance including being ready for work at the designated start time

Qualifications:


* HS diploma or GED required; Associate's or Bachelor's degree preferred


* Experience with cash posting preferred


* Experience in posting and balancing daily cash preferred


* Experience in a sales oriented dealership environment


* Working with a credit portfolio of $2M+


* Computer Skills - Microsoft Excel, Word, and Outlook, E-Emphasys/Extend


* Language Skills - High: Ability to read, analyze, and interpret general business periodicals, professional journals, technical procedures, or governmental regulations.

Ability to write reports, business correspondence, and procedure manuals.

Ability to effectively present information and respond to questions from groups of managers, clients, customers, and the general public.


* Mathematical Skills - Basic: Ability to calculate figures and amounts such as ...