Director CQ MedTech Germany/MEA

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Quality

Job Sub Function:
Customer/Commercial Quality

Job Category:
People Leader

All Job Posting Locations:
Hamburg, Germany, Norderstedt, Schleswig-Holstein, Germany

Job Description:

Interne Ausschreibung: 15.04.-29.04.2025

NON-Tarif

Director CQ MedTech Germany/MEA

Under the general direction of the Senior Director Commercial Quality, this position is responsible for establishing and leading Johnson & Johnson overall quality management framework and quality system for the country/cluster, establishing preventive and corrective actions to mitigate potential or actual non-compliance risks and ensuring compliance to attain world-class operational/customer focused capabilities.

The overall management responsibilities also require exerting leadership in regional projects and initiatives providing strategic direction to achieve established goals.

Role complexity includes but is not limited to ability to interact cross segment and representation of the region in global projects and initiatives.

The country/cluster lead is responsible to lead activities towards the integration of the quality management systems for applicable country(ies).

This position is responsible for ensuring the QMS requirements are effectively executed in the markets in accordance with local regulations, corporate and segment policies and procedures.

The scope of this role is applicable to the Commercial Quality operating in Germany, UK/IRL, J&J Managed Services (UK) France, Italy, Spain, Russia/ CIS, MSMs cluster (Nordics, Benelux, Austria, Switzerland, Portugal, Greece, Israel),CEESAT cluster (CEE, South Africa, Turkey), MEA cluster (Middle East, Africa)

Key responsibilities:

Manage Quality Systems


* Lead the Cluster/Country Commercial Quality organization, including handling, storage, distribution, Level 2 (in-country) customer Service, Technical Service and Repair, and commercial activities, to ensure a proactive approach to quality assurance and quality systems.


* Act as Quality Management Representative as per ISO13485/ISO90001/QMS definition, as applicable.


* Develop appropriate strategic and process performance measures/targets such as delivery service issue management.


* Manage the overall corrective and preventive action (CAPA) and risk management processes.


* Establish and maintain global and local relationships with partnering organizations and regulatory bodies.


* Oversee the ma...