Analyst, Operations

Accelerate your career at RXO.

RXO is a leading provider of transportation solutions.

With cutting-edge technology at the center, we’re revolutionizing the industry with our massive network and commitment to finding solutions for every challenge.

We create more efficient ways for shippers and carriers to transport goods across North America.

As an Analyst, Operations in Managed Transportation at RXO, you will focus on system performance and aligning system functionality with the customer’s expectations.

You will also be responsible for managing and troubleshooting high value / high risk shipments.

Become a part of our growing, dynamic team and we'll help you build a career you can be proud of.

What your day-to-day will look like:


* Prepare operational analyses of services, projects, or general business functions


* Drive continuous improvement by analyzing operations, including performance and productivity data, and error rates/root causes; review reports to identify operational issues


* Receive and manage support requests in Jira



* Maintain databases, extract information, and develop metrics and scorecards to measure and improve overall performance


* Support operations with high volume/high risk shipments to include, but not limited to, planning, monitoring, and troubleshooting


* Partner with the business to identify and understand areas of improvement; work with IT to communicate and improve issues with OTM


* Drive system maintenance and enhancements and be responsible for training other team members on how to effectively use the system

What you’ll need to excel:

At a minimum, you’ll need:


* Bachelor’s degree or equivalent related work or military experience


* 1 year of experience in transportation or logistics

It’d be great if you also have:


* Experience managing or planning parcel shipments



* Proficient in Microsoft Office


* Experience supporting Transportation Management Systems (TMS), including Oracle Transportation Management and Skipjack Supply Chain


* Project management experience


* Strong verbal and written communication skills with ability to communicate effectively with peers and internal and external clients

In this role, you’ll be supported by a passionate team motivated by fast-paced innovation and the desire to deliver for customers.

We’re a company where you can continually advance your career, no matter your background - the opportunities are endless and yours for the taking.

If you’re driven and looking for a place to grow, come join us.

Does this sound like you? Check out what else RXO has to offer.

Massive Benefits


* Competitive pay


* Health, dental and vision insurance


* 401(k) with company match


* Life insurance, disability


* Employee Assistance Program (EAP)


* Paid time off


* Tuition reimbursement program

Our Culture

We do great things when we are inclusive and work together.

To perform ...