Supervisor of Operations Support

Southwest Power Pool (SPP) is about more than power.

We’re about the power of relationships.

Our employees have the opportunity to work together to ensure electricity is delivered reliably and affordably to the millions of people living in our service territory.

We have been voted one of Arkansas’ Best Places to work by Arkansas Business and we are looking for a member of our team who is passionate about our mission to keep the lights on!

We have a core ideology here at SPP that we stand by: Do the right thing, for the right reason, in the right way.

We believe in supporting our employees through a fantastic benefits package:


* Competitive and transparent pay with bonus opportunities


* Excellent insurance package including three great medical plans to choose from, employer-paid short-term disability, long-term disability, and life insurance


* Relocation bonus (if applicable)


* Hybrid working environment for positions that are eligible


* Fantastic contributions to your retirement through a 401(k) savings plan with employer-match benefits and a pension (defined benefit plan) fully funded by SPP

 COMPENSATION INFORMATION
The salary range(s) represents our good faith estimate for the role at this time.

While we strive to provide competitive and transparent compensation, there may be circumstances where an offer is above or outside of the listed range.

We are open to discussing salary expectations with qualified candidates considering factors such as the candidate's qualifications, skills, competencies, experience and geographic location will all be considered during the hiring process.

Supervisor of Operations Support Pay Range: $ 109,500 - $ 142,250

Join our team as the Supervisor of Operations Support on the Operations Support team!

The Supervisor of Operations Support leads and develops a high-performing team that will provide critical technical and analytical engineering support for SPP’s Markets+ Service Offering.

This team will play a vital role in maintaining the Network Model, Real-Time Data Model, and Commercial Model of the Markets+ footprint, while actively monitoring, analyzing, and optimizing the performance of real-time situational awareness tools used by Markets+ operators.

The Supervisor will work closely with the Manager, Modeling & Data Integrity, to meet critical objectives and ensure the successful expansion of SPP’s services, particularly into the Western Interconnection.

 Key Responsibilities:

Managerial Duties


* Lead, coach, and manage a high-performing team.


* Hire staff, set schedules, and ensure proper coverage.


* Conduct performance reviews and manage development plans.


* Oversee budget planning and the development of tools and processes.


* Maintain team compliance with SPP policies and procedures.

Operational Responsibilities


* Ensure effective process controls and data quality in the Network, Commercial, and Real-Time Data Models.


* Implemen...