Patient Services Representative - Front Desk - Happy Valley OR

Vancouver Clinic is looking for a Patient Service Representative to join our team! This person will greet, assist and provide excellent customer service to our patients checking in for appointments.

Must have excellent attendance! Consistent, dependable, and predictable attendance is crucial in helping us fulfill our mission of providing high-quality, compassionate care.

We require our employees to adhere to our attendance standards, as frequent deviations make it difficult to provide care for our patients and support our coworkers.

Location : Happy Valley Oregon

Schedule: Regular schedule is Monday - Friday 8am to 5pm.

Compensation: Hourly compensation minimum is $18.00, commensurate with experience.

Position Summary: This person must have a friendly demeanor, great attitude, and the desire to make a positive impact on our patients.

Responsibilities include welcoming and greeting patients and their families, collecting co-pays, obtaining and completing insurance information, answering phones, scheduling, referrals, and other duties as assigned.

If you have the ability to multitask, work well with others as part of a team, and can maintain a positive attitude while working in a fast-paced environment, we want you on our team!

Requirements:


* High School Diploma or equivalent required.


* Minimum of 1 year of customer service experience required.


* Minimum of 1 year of medical front office experience preferred.


* Experience with Epic preferred.


* Excellent phone skills and customer service behaviors.


* Strong computer keyboarding skills required.

Pay Range:
$16.89 - $23.65

The above information is intended to indicate the general nature and level of work required in this position.

It is not designed to contain or be interpreted as a comprehensive description of all duties, responsibilities, and qualifications required of those assigned to this job.

We offer a competitive Total Rewards Program.

Eligibility for benefits is dependent on factors such as position type and FTE.

Benefit-eligible employees qualify for benefits beginning on the first of the month following one month of employment.

Vancouver Clinic offers medical, dental, vision, life insurance, AD&D, long term disability, health savings account, flexible spending account, employee assistance program, and multiple supplemental benefits (voluntary life, critical illness, accident, hospital indemnity, identity theft protection, legal services, etc.).

We also offer a 401k retirement plan, with employer contributions after your first year of employment.

Benefits-eligible employees accrue PTO and Personal Time based on hours worked and State worked, totaling 120 hours in the first year for full time staff and 200 hours in the first year for full time supervisors and above, increasing in subsequent years.

PTO and Personal Time accruals are pro-rated by FTE/hours worked.

Non-benefits eligible employees will accrue Personal Time based on hours worked and Sta...