Commercial Operations Site Lead-Pittsburgh, PA

At Johnson & Johnson, we believe health is everything.

Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented, treated, and cured, where treatments are smarter and less invasive, and solutions are personal. Through our expertise in Innovative Medicine and MedTech, we are uniquely positioned to innovate across the full spectrum of healthcare solutions today to deliver the breakthroughs of tomorrow, and profoundly impact health for humanity. Learn more at https://www.jnj.com

Job Function:
Sales Enablement

Job Sub Function:
Sales Operations & Administration

Job Category:
People Leader

All Job Posting Locations:
Pittsburgh, Pennsylvania, United States of America

Job Description:

We are searching the best talent for a Commercial Operations Site Lead to join our Field Sales Network team located in Pittsburgh, PA.

Purpose:

The sales support team has responsibility to develop and deploy strategies in collaboration with field sales to enable sales growth objectives through ensuring appropriate resources are available and balanced throughout the US market.

The team supports field sales management in achieving optimal inventory efficiency by applying advanced analytics.

This role is the liaison between Sales, Customer Service, Finance, and Supply Chain relative to end-to-end efficient order / purchase order management.

You will be responsible for:



* Lead, coordinate and delegate all responsibilities to the internal sales office team to support all goals.


* Inbound and systematically process all local inventory from field return authorizations utilizing system mapping and verification accuracy.


* Partner with local field sales organization to deliver successful non-revenue activity completion through communication and visibility.


* Inventory put away, replenishment and expiry management of all sales office assets.


* Monitor day-to-day outbound metrics (OTS, OTC) and report to leadership at regular intervals


* Drive strategic, technical, and tactical initiatives to improve efficiency and effectiveness across outbound operations.


* Collaborate across J&J E2E supply chain partners; Distribution Excellence, Planning, Transportation, Customer Service, Sales.


* Coordinating support for final mile support thru pick, pack and shipping tools.


* Benchmarking and implementing activities related to inventory par levels based on supply chain recommendations.


* Check and maintain appropriate inventory of on hand to support local sales territory as well as completing inventory transfers for disposition or redeployment as needed.


* Apply Lean initiatives to ensure continuous improvement by eliminating waste and improving bottom-line.


* Lead the local onsite team to provide best in class service to our key customer stakeholders by providing single point of contact for PO collection, AR365 and resolution of pricing discrepancies or other custom...