Service Representative - UPS

Join Our Team as a Field Service Representative!

At Schneider Electric, our Service Representatives play a vital role in delivering exceptional customer experiences.

As a Field Service Representative, you will collaborate with customers, sales teams, and partners to install, inspect, troubleshoot, and maintain equipment in dynamic environments.

About the Role:

We are seeking a Field Service Representative to join our Chennai Secure Power 3 Phase team.

As a Field Service Representative, your typical day will include:

• Servicing, installing, and repairing customer equipment.

• Performing warranty work and start-up services

• Conducting startup/commissioning on Schneider Electric equipment

• Providing testing, calibration, and repair services

• Offering technical support and training to customers

• Documenting technical reports for each site

Additional Responsibilities:

• Analysing complex equipment problems and implementing solutions

• Developing and implementing design modifications

• Creating training courseware and providing training to customers and colleagues

• Traveling for training and job site support

What We Offer:

• Direct product training

• Training on digital and physical tools

• Opportunities for growth and development

Is This You?

If you are a problem-solver, customer-focused, and passionate about your work, we encourage you to apply for this exciting opportunity to join our team!

Qualifications

Qualifications - External Diploma or Bachelor's degree in Electrical/Electronics Engineering or a related field
4+ years of experience in a field service role, preferably in the electrical industry, Strong technical knowledge of UPS System, Excellent problem-solving and troubleshooting skills Handling a Major Project, Effective communication and customer service skills, Ability to work independently and as part of a team , Willingness to travel for training and job site support

Schedule: Full-time
Req: 009C4P