People Operations Manager

Schurz Communications is looking to hire a People Operations Manager.  The successful candidate will manage the employee life cycle, including onboarding, hiring, terminations, timekeeping, and payroll.  They will oversee the administration of HR programs such as benefits, compensation, and performance management, ensuring efficiency, compliance, and alignment with company goals.  The candidate will partner with stakeholders to support HR program implementation through process  design, consultation, and project management.  They will also develop scalable tools and workflows, manage employee data in accordance with privacy regulations, and ensure accurate reporting and filings.  They will be key in evaluating and managing HR vendors and contacts.  This role involves up to 20% travel.

Job Type: Full-time

Location: Remote with occasional travel

Rate:  $110,000-$130,000 annually plus bonus

Reporting to:  VP of People & Culture

Primary Responsibilities Include:


* Administer and coordinate the organization’s benefits programs, including health, dental, vision, life insurance, disability, FSA/HSA, and retirement plans.

Serve as a key point of contact for employees, vendors, and internal teams regarding benefit questions, enrollment, and issue resolution.


* Supports the People Operations Specialist by providing backup coverage to ensure timely and accurate payroll processing


* Manage annual benefits open enrollment, plan renewals, and compliance reporting (e.g., ACA, ERISA, 5500 filings), in collaboration with brokers and third-party administrators (TPAs).

Ensure accurate communication and timely implementation of benefits changes.


* Conduct regular audits and data reviews to ensure benefit enrollments, deductions, and vendor integrations are accurate and aligned with payroll and HRIS systems.


* Support compensation administration by maintaining job data, assisting in market benchmarking, and ensuring pay practices align with internal structures and pay equity goals.


* Monitor and maintain workforce metrics (e.g., turnover, diversity, headcount) and use data insights to support recommendations related to Total Rewards and workforce planning.


* Serve as the day-to-day contact for HR vendors, including benefits brokers, TPAs, background check providers, and employment verification services.

Track service quality and escalate issues as needed.


* Support the implementation and optimization of HR technology platforms, including HRIS/HCM, time and attendance, onboarding, and performance management systems.

Maintain data integrity and support reporting needs.


* Oversee accurate and timely multi-state payroll processing in coordination with internal teams and external vendors.

Address complex issues and support audits, reconciliations, and compliance reporting.


* Maintain and apply HR policies and procedures related to benefits, payroll, and HR systems, ensuring alignment with federal, state...