Payments Client Onboarding and Service Controls Execution Associate

Unlock your potential with a role that offers career growth and the chance to make a significant impact.

Join us to enhance your skills in operational risk management and controls execution within a dynamic and supportive team environment.

Job Description:
As an Associate in the Payments Advocacy and Controls Execution team, you will play a crucial role and be accountable for supporting the effective execution of the firm wide operational risk and control framework across the Payments Onboarding business in North America.

Specifically, the position provides support to the Payments Onboarding teams on matters related to operational risk management, CORE, issue management, control gap remediation, risk event management, risk reporting, and audit/exam readiness.

You will collaborate with global teams to strengthen the control environment, ensuring effective risk management and compliance, while serving as Controls Execution support to North American Onboarding staff.

This role offers the opportunity to work with a diverse range of professionals and gain exposure to various aspects of the payments business.

You will be instrumental in driving initiatives that improve risk management practices and support the firm's commitment to operational excellence.

Job Responsibilities


* Coordinate with regional Payments Control Managers to lead control-oriented initiatives.


* Assist in implementing and executing the CORE Program, including process mapping and risk identification.


* Support the execution of issue management protocols for owned controls issues (regulatory, audit, compliance identified, and self-identified) and conduct in-depth root cause analysis.


* Engage in cross-functional triage of risk events, loss events, and data breaches and propose effective and sustainable remediation that avoids re-occurrence.


* Support the presentation of risk and control concepts to Payments business staff and managers.


* Support and guide Onboarding's participation and successful execution in control-related programs and forums.


* Participate in assessments to strengthen the control environment across Payments COS.


* Coordinate and assist in a timely manner the update of Onboarding procedures to align with managed control environments.


* Conduct data analysis to identify risks and trends within the business.

Required Qualifications, Capabilities, and Skills


* Three years of relevant industry and/or functional experience.


* Knowledge of Payments business products, processes, and best practices.


* Strong control orientation with excellent communication skills.


* Ability to operate autonomously in a complex organization.


* Detail-oriented, organized, and entrepreneurial mindset.

Preferred Qualifications, Capabilities, and Skills


* Knowledge in implementation processes is highly desirable.


* Familiarity with regulatory, risk management, and audit best practices.


* Experience in ...