Mobile Service Technician

Responsible for performing maintenance on trucks from class 5 through class 8 vehicles and recreational vehicles per OEM and company guidelines at various locations away from the main shops.


* Diagnoses and repairs various truck systems using hand tools such as screwdrivers, pliers, wrenches, pressure gauges, and precision instruments, as well as power tools such as pneumatic wrenches, welding equipment, and jacks and hoists.


* Ensures that repairs are completed in a complete and accurate manner as per supervisor or work order instructions.


* Communicate with customers to understand their repair needs and advise of required repairs.


* Create and open work orders.


* Create and maintain weekly schedule of repair locations.


* Maintain proper parts inventory on road service repair vehicles.


* Schedule, maintain and report all maintenance for road service repair vehicles.


* Maintain correct time punches and work order processes.


* Maintains efficiency standards and attendance policy as required.


* Tags all parts as required and follows all warranty procedures set for the by each OEM


* Test drive trucks to diagnose malfunctions or to ensure that they are working properly.


* Inspect, test, and listen to defective equipment to diagnose malfunctions, using test instruments such as handheld computers, motor analyzers, chassis charts, and pressure gauges


* Keeps work area clean and free of debris.


* Keeps customer vehicle clean during repair process and after repairs are complete.

Experience

Required


* 2 - 5 years: Class 8 Repair Experience


* 2 - 5 years: Customer Service Experience


* 2 - 5 years: Mobile Service Experience

Education

Preferred


* Technical/other training or better

Licenses & Certifications

Required


* Drivers License (non CDL)

Preferred


* CDL

Skills

Preferred


* Time Management


* Problem-Solving


* Organization


* Basic Writing Skills


* Basic Math Skillls


* Critical Thinking


* Attention to Detail

Behaviors

Preferred


* Dedicated: Devoted to a task or purpose with loyalty or integrity


* Detail Oriented: Capable of carrying out a given task with all details necessary to get the task done well

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant.

However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, procee...