Regional BPO DEX -Delivery Execution

Regional BPO Leader UNIFY - GSC International

We are seeking a highly motivated and results-oriented Regional BPO Lead to play a crucial role in driving the successful implementation and adoption of the UNIFY templates across our GSC Entities in International.

He/She will be responsible for coordinating Domain Regional BPO, ensuring timely and effective implementation of the template within the region.

Key Responsibilities:


* Develop and maintain precise knowledge of the manufacturing and logistics solutions within his/her team and ensure knowledge transfer to the sites.

Assure the right level of skills & qualification reside in his/her team and in the plant to successfully adopt the templates

• Provide guidance to ensure consistent and accurate template deployment: Participate to the scoping, Develop and execute a comprehensive regional governance plan with templates teams, monitor timelines, milestones, and governance structures & procedures.

• Accountable of the adoption of the targeted business and date processes.

Monitor and evaluate the quality of implementation, before and after go live, ensure adherence to the template and established standards (esp SPS).

Set up the process to arbitrate requests for process enhancements.

Be in close contact with functions and entities, seek for feedback to propose training, design documentation and solution improvement / enrichment thru Design Authority

• Run strategy : help defining run organization with Schneider Digital team .

Deploy Run organization on sites &, assess regularly effectiveness.

• rBPO Collaboration: Build and maintain strong relationships with regional BPO, acting as the primary point of contact for all implementation-related matters

• Training and Enablement: Develop and deliver with the template team, comprehensive training programs to rBPO and key users on the solution, and best practices for adoption.

• Change Management: Proactively identify and address potential challenges and roadblocks to implementation, developing and implementing effective change management strategies.

• Data Analysis and Reporting: Track key performance indicators (KPIs) related to implementation progress, methodology enhancement.

Analyze data, and generate reports to inform decision-making and identify areas for improvement.

• Continuous Improvement: Continuously seek opportunities to improve the implementation process, identify best practices, and enhance the overall effectiveness of the template.

• Stakeholder Management: Drive a close relationship with Global template Team members & leaders.

Effectively communicate implementation progress and address any stakeholder concerns or issues.

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Structure the built and animation of the community of Domain Team Leader by the regional Business process owner.

• Support rBPO in starting to build communities in Domains by leveraging Key users community, DTL community.

Helping to create animation in sites under J2R, in deployment...