Systems Analyst II (Dallas, TX) - Austin Industries

Austin Industries is one of the nation’s largest, most diversified U.S.-based construction companies.

With more than 7,000 employee-owners, Austin Industries provides nearly every type of civil, commercial and industrial construction services through the expertise of our operating companies: Austin Bridge & Road, Austin Commercial and Austin Industrial.

Austin Industries has an outstanding opportunity for a Systems Analyst II at our corporate headquarters in Dallas, Texas.

The systems analyst II will ensure stable and reliable IT systems operations through strategic technology investments and continuous improvement.

 

Responsibilities:


* Drive process excellence to meet or exceed business needs and predefined Service Level Agreements (SLAs).


* Collaborate with managers and team members to enhance automation and operational excellence across the business.


* Analyze, troubleshoot, and resolve IT systems and application issues.


* Ensure performance, reliability, and resiliency of all IT systems and applications.


* Monitor and maintain servers, storage, security hardware, software, and services to ensure availability, stability, and performance scalability.


* Maintain IT systems documentation, business continuity, and disaster recovery plans.


* Monitor and maintain IT systems and applications stability (KPIs) and ensure SLAs are met.


* Manage IT systems inventory and oversee software and hardware lifecycle, addressing server and application vulnerabilities.


* Establish and maintain IT systems standards regarding configuration and security.


* Ensure IT governance, audit, and compliance requirements are met.


* Monitor and maintain Microsoft Teams Telephony and Teams.


* Perform other duties as assigned.

Qualifications:


* Knowledge of systems administration, computer hardware and software configuration, troubleshooting, operating systems, applications, computer architecture, and internet security administration.


* Relevant certifications (e.g., Microsoft Certified or Azure Solutions Administrator) a plus


* Ability to install, configure, maintain, troubleshoot, and administer IT systems, servers, operating systems, and applications.


* Experience with Critical IT Systems and Applications:
+ Microsoft Azure, including servers, resource groups, networking, and storage.
+ Microsoft Active Directory (AD)/Azure Active Directory (AAD) and Identity Management
+ Microsoft Office 365, including mailbox administration, policies, and restore.
+ Windows Server 2012, 2016, 2019, 2022
+ Exchange, hybrid, shared calendars, and public folders
+ Microsoft Teams and Teams Telephony
+ Hybrid infrastructure (on-premises and cloud)
+ Ticketing systems for creating, monitoring, updating, and escalating requests.
+ PowerShell/MSGraph for developing and updating Azure and Office 365 scripts.


* Abi...