VP - Claim - Casualty

JOB DESCRIPTION

Vice President, Multinational Claims

This people-leader position will be responsible for the management, staff development and technical claim results for the Multinational team within the Casualty Specialty Claims Department.

The Multinational team provides specialized claim handling on behalf of Chubb's Multinational customers in the U.S.

and abroad.

The individual will be responsible for delivering excellent financial and service results involving bodily injury and property damage claims under Automobile and General Liability (GL) policies including Product, Premises, Completed Operations and Employers Liability coverages on primary and excess policies.

The position will also be responsible for developing staff, succession planning, and executing strategies to achieve goals and objectives.

The ideal candidate will be responsible for the efficient/consistent delivery of service to our customers and business partners that meets or exceeds Chubb's standards and complies with all applicable statutes/regulations within the assigned jurisdiction(s).

This position reports to the SVP, Casualty Specialty Claims.

Responsibilities:

The desired candidate is service-oriented and results-driven and must also possess excellent administrative, leadership and organizational skills.

Candidate must be able to make timely and appropriate decisions and is expected to communicate regularly with senior executives.

Experience in performance management, training, staff development, and succession planning is a strong plus.

This position will:


* Ensure high level of technical claim handling from professional claims staff.


* Interact with business management and direct leadership in underwriting to communicate claim trends which impact the business.


* Responsible for the overall claim strategy for non-litigated and litigated Multinational claims.


* Ensure the claims team operational activities meet with and integrate with organizational requirements for quality management, internal and external audits, compliance and privacy policies and procedures.


* Guide staff with the handling of claims, ensuring appropriate internal stakeholder coordination and execution.


* Analyze and provide appropriate direction on coverage and communicate coverage positions to key parties.


* Provide outstanding customer service and work with the insured, broker and business partners in the adjustment of claims.


* Set reserves within authority and make claim recommendations to senior management.


* Establish and maintain strong customer relations.


* Participate in regular and meaningful discussions with internal and external business partners, in addition to being a U.S.

claim resource to our global claim offices and underwriters.

QUALIFICATIONS



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