Manager, Client Services - Emergency Medicine - Remote - Nationwide

Remote, Nationwide - Seeking Manager, Client Services

Everybody Has A Role To Play In Transforming Healthcare

At Vituity you are part of a larger team that is driven by our purpose to improve lives.

We are dedicated to transforming healthcare through our culture by working together to tackle healthcare's most pressing challenges from the inside.

Join the Vituity Team.

At Vituity we've cultivated an environment where passion thrives, and success comes through shared purpose.

We were founded in a culture that values team accomplishments more than individual achievements, an approach we call "culture of brilliance." Together, we leverage our strengths and experiences to make a positive impact in our local communities.

We foster this through shared goals and helping our colleagues succeed, and we also understand the importance of recognition, taking the time to show appreciation and gratitude for a job well done.

Vituity Locations: Vituity has opportunities at 475 sites across the country, serving 9 million patients a year.

With Vituity, if you ever need to move, you can take your job with you.

The Opportunity


* Reviews several different operations reports including Practice Management Report to identify problem areas, takes appropriate action, and follows-up as necessary.


* Interfaces with Regional Director, Medical Director, Reimbursement Directors, and Practice Management to resolve issues and answer questions.


* Responsible for preparation and facilitation of site conference calls and/or site visits.


* Identifies financial performance, team structure, and other areas needing improvement and works collaboratively with Director of Billing Operations or Sr.

Management in developing corrective action plans.

Responsible for implementation of action plans.


* Works with Director of Billing Operations or Sr.

Management in the preparation of short-term plans and budgets based on company goals and growth objectives, including productivity and audit standards.


* Works with Director of Billing Operations or Sr.

Management in facilitating the implementation of site specific and organization-wide programs and initiatives.


* Provides support to Information Technology staff in resolving system issues.


* Escalates issues to Director of Billing or Sr.

Management as needed for resolution of site or personnel challenges.


* Participates in workgroups with various internal and external departments for efficiency gains and problem/payer resolution.


* Schedule and carries out occasional day and overnight travel for the company, not exceeding 5% of time.


* Provides leadership and development to Billing Supervisors.


* Monitors workflow of assigned teams and coordinates necessary labor among teams as needed.


* Participates in disciplinary actions of team members and ensures proper documentation is prepared.


* Facilitates development of team building, fosters trust, respect, conflict resolution an...