Shift Supervisor, Ops- (Englewood)

External Application Deadline April 7th, 2025

Goodwill offers a chance to make a difference!

Come join our incredible team!

Minimum Pay starts at $20.79 per hour.

This position is eligible for Daily Pay! Work today, get paid today! We’ve partnered with DailyPay, a voluntary benefit to offer employees access to their pay on their own schedule.

Full Time employees in our Retail, Sales/Operations, Commercial Contracts are eligible for Medical, Dental, Vision, Retirement, Long Term Disability, Short Term Disability, Life and Accidental Death and Dismemberment, Flexible Spending Accounts and several voluntary supplemental benefit offerings.  In addition, these positions are eligible for paid time off in the form of vacation, sick, holiday, floating holiday, jury duty and bereavement leave.

Goodwill of Colorado is a Public Service Loan Forgiveness Program (PSLF) eligible employer

Candidates offered this position will be required to successfully complete pre-employment screening, which could include: a background check, drug test, reference check, employment verification, education verification, fingerprinting, and/or MVR (if applicable, based on position).

In addition, certain positions will require repeated screening processes, and your employment with Goodwill of Colorado will remain contingent upon the results of any continued screening processes.

JOB SUMMARY:

The Shift Supervisor, Outlet will be responsible for assisting the Outlet Assistant Manager in leading and assisting the Outlet Associates, overseeing Customer Service, and appearance of the sales floor.

The Outlet Shift Supervisor will act as Manager-on-Duty providing excellent customer service displaying an “Attitude of Gratitude” in order to support the mission of the organization. 

ESSENTIAL FUNCTIONS:


* Assist the Outlet ASM (Assistant Store Manager) by maintaining the check-out counters, cash registers, and sales floor.


* Assist the Outlet ASM by creating associate work schedules, managing breaks, and supervising productivity.


* Assist in preparing/counting associate register drawers, count and up-keep of the Outlet’s bank, create deposits, and make out change orders.


* Assist in preparing reports, tracking/balancing drawers, determining accuracy of all transactions by associate.


* Provide first-line troubleshooting for technical equipment such as cash register (point-of-sale system), credit card machines, and other various retail and office equipment.


* Supervise Outlet Associates by providing training, delegating tasks, encourage, development, provide constructive feedback, handling disciplinary actions, and other supervisory tasks. 


* Act as Manager-on-Duty to include opening/closing the Outlet, assisting customers, overseeing associates, and being able to make final decisions to ensure the continued operations of the Outlet.


* Provide coverage during breaks or absences by running the cash register and assisting customers....