Event & Groups Manager - InterContinental Hayman Great Barrier Reef

About Us

 

IHG Hotels & Resorts is one of the world’s leading hotel companies with around 350,000 colleagues working across more than 100 countries.

As part of the IHG team, our people help our guests create amazing memories and deliver our purpose of providing True Hospitality for Good.

 

The InterContinental Hayman Island Great Barrier Reef will immerse you in the wonders of the Whitsundays, working in a five-star luxury environment which offers amazing career growth opportunities, professional training & development and provides a one-of-a-kind experience living and working in a tropical island paradise.

 We pride ourselves on a diverse and family-friendly environment, and welcome applicants with primary school aged children as our island offers a State Primary School. 

 

About the role

You will be a key leader in our dynamic team, responsible for delivering exceptional guest experiences at our world-class resort.

Your role is pivotal in maximizing team performance, driving revenue growth, and ensuring customer satisfaction.

 

A little taste of your day-to-day



* Manage the Groups & Events team to achieve revenue goals and provide a seamless experience for guests.


* Utilize customer insights to enhance products and services, ensuring outstanding customer engagement.


* Monitor and act on client feedback to enhance the customer experience.


* Build strong relationships with internal stakeholders and communicate client requirements effectively.


* Manage financial aspects, including pricing strategies, profit goals, and budget planning.


* Collaborate with the sales team.


* Stay informed about competitor activities and industry trends to influence our strategy.


* Promote responsible business practices and uphold company policies.

This position is based on Hayman Island

What we need from you 



* Experience in Meetings & Events or a related field


* Supervisory experience in sales/catering team management


* Bachelor’s Degree or higher education in hospitality or related field


* Ability to manage diverse stakeholders


* Proactive in building strong relations with stakeholders


* Strategic and tactical thinker


* Effective at goal setting and project delivery


* Strong analytical skills


* Strong organizational, written, and communication skills


* Exceptional attention to detail


* Able to thrive in a fast-paced environment and manage multiple projects


* Must be eligible to work in Australia

What we offer



* World class colleague facilities including excellent subsidised villa accommodation with a dedicated pool, beach area, two gyms, bar, buffet diner, laundry, movie room, corner store and sports fields.


* An exciting and ever-changing colleague activities calendar filled with an abundance of recreational activities such as tennis, yoga, meditation, hikes, markets, crafts and much more.


* Extensive career development ...