Assistant Director of Quality - Project Design Focus

As a multimarket firm, we touch many areas of life: from designing highways and bridges that connect people, to clean water systems, to hospitals and corporate campuses of the future.

That's why we're able to offer endless opportunities for people to hone their skills and strengthen their understanding of different disciplines and perspectives.

Behind all the hard work is a team of really sharp, down-to-earth people who love a good challenge - and a good time.

The Assistant Director of Quality - Project Design Focus is responsible for evaluating, planning, developing, and implementing the firm's Quality Management System (QMS) to provide a standard set of procedures, work instructions, and other tools that provide a straightforward methodology for project execution.

This position reports to the Director of Project Delivery Excellence.

Responsibilities:


* Lead the development of firm-wide Quality training materials for all eight markets, including in-person classes, web-based lunch and learns, and virtual self-led learning through The Learning Center.


* Collaborate with the Assistant Director of Project Management on several topics that span the responsibility of the Project Delivery Excellence Pillar (PDE).
+ This includes the development and delivery of several multi-day Essential Skills Training workshops and virtual self-directed learning for the practice.
+ Develop and implement new QMS procedures to address critical quality-related project delivery activities.
+ Monitor adherence to the QMS through project reviews, virtual meetings, and mentoring.
+ Maintain Key Performance Indicators (KPIs) for Project Executives, Project Managers, Project Professionals,s and Assistant Project Managers to address their performance in the areas of Quality, Team Relationships, Client Relationships, and Financial Performance.


* Maintain employee portal resources, including Quality and Design Standards Toolbox.
+ This includes the online libraries of QMS documents, Design Documents, Presentations, and links to other relevant websites and portal pages.
+ Manages access to online industry standards and codes.


* Maintain awareness and make recommendations for suitable technologies and software that benefit all aspects of project delivery.


* Assist the Director of PDE with the development of the annual business plan to support the firmwide business and strategic plans.


* Coordinate with Market Vice Presidents, Technical Practice Leaders, and other leaders to identify and address QMS needs and concerns within each market.

Collect feedback and develop documents and processes for improvement that align with the firm's business and strategic plans.


* Lead the development of QMS documents that support the firms Document Control Specialists through regular meetings.


* Lead leadership groups aimed at improving certain specific areas of project delivery, including speci...