Regional Field Service Manager

Emerson has an exciting opportunity for you! Emerson is seeking a Regional Field Services Manager for the North America Measurement Solutions field service organization to be based remotely in our East territory.

As a Field Services Manager, you will advise and manage a team of 15+ field service technicians for the Measurement Solutions products and solutions portfolio.

In this role, you will ensure that our demand services are completed on time and in full, ensuring we use the outstanding quality, safety processes and tools. 

In this Role, Your Responsibilities Will Be:


* Champion Emerson's Environmental, Health, and Safety philosophy to ensure a safe working environment for your team.

You are responsible for ensuring that your direct reports are fully trained and follow all policies, procedures and practices for safety and compliance. 


* Ensure field technicians are trained, certified, and maintain technical proficiencies to match the local market.


* Develop and implement business plans to grow the service offerings and capacity of the field services team that align with the overall Measurement Solutions business and financial plan.


* Be responsible for the Talent Management process in the region, including talent acquisition, employee development and recognition, and supporting inclusion efforts. 


* Own the daily operations for a team of field service personnel, including handling daily dispatch schedules and work assignments, and providing clear communication on matters such as business conditions, goals and trends.

This includes cross-coordination with other regional leaders and managers. 


* Work closely with the Emerson Sales Channel and Impact Partner network to drive improvements and explore new business opportunities.

This could include supporting contract negotiations, ensuring effective price management of all services and products, and conducting customer presentations, business reports and reviews.


* Drive quality and continuous improvement in execution of field services

Who You Are:

You use customer insights to drive and guide the development of new offerings.

You build and implement plans that accurately prioritize resources.

You create teamwork allowing others across the organization to achieve shared objectives.

You provide calmness and efficiency, even when things are unclear.
For This Role, You Will Need:


* Bachelor’s degree


* 5+ years related experience


* Travel Requirement: Willing and able to travel domestically up to 25-40%.


* Legal Authorization: Must be authorized to work in the United States.

Preferred Qualifications that Set You Apart:


* Bachelor’s degree in Business, Instrumentation, Electrical, Electronics, Chemical, Mechanical, Control, Computer Engineering, and Engineering Management is preferred with equivalent experience considered.


* Experience in service leadership, with a focus on leading technical field personnel within large, matr...