Admission Coordinator, Full Time-Bartram Assisted Living

For more than 50 years, the nonprofit Brooks Rehabilitation, headquartered in Jacksonville, Fla., has been a comprehensive system of care for physical rehabilitation.

Ranked as the No.

1 rehabilitation hospital in Florida and one of the top 20 in the nation on U.S.

News & World Report, Brooks operates two inpatient rehabilitation hospitals in Jacksonville, Fla., and a Center for Inpatient Rehabilitation in partnership with Halifax Health (Daytona Beach).

Brooks also offers one of the region’s largest home healthcare agencies; more than 50 outpatient therapy clinics; the Brooks Rehabilitation Medical Group; two skilled nursing facilities; assisted living; memory care; and the Clinical Research Center, which specializes in advanced research to further the science of rehabilitation.

In addition, Brooks provides many low- or no-cost community programs and services to improve the quality of life for people living with physical disabilities. 
 

Responsibilities:


* Verifies insurance coverage for inpatient referrals.


* Communicates insurance coverage information to Nurse Liaisons and any appropriate Brooks interdisciplinary team members.


* Submits medical information, treatment plans, and therapy documentation to insurance companies to obtain pre-certifications and authorizations for all inpatient admissions.


* Coordinates Brooks Physician signing for all Medicare and Managed Medicare admissions


* Facilitates single case agreements with out-of-contract insurance companies.


* Schedules all accepted referrals for admission and coordinates the appropriate program placement


* Compiles data on daily basis for pending inpatient admissions.


* Facilitates the collection, organization and distribution of transitional care documentation


* Responsible for telephone inquiries for inpatient admission information and responds to internal and external correspondences.


* Appropriately utilizes the electronic fax platform, referral platforms, and bed tracking software to support all inpatient admissions.


* Notifies multiple departments of appropriate admission alerts through bed tracking software and email communication.


* Coordinates the denial process for Peer-to-Peer and expedited appeals with insurance providers and the appropriate physician; referring physician, attending physician, Brooks attending physician and/or the Brooks Medical Director of Admissions.


* Communicates bed availability with the Nurse Liaison team multiple times per day


* Elevates all admission issues to the Manager of Admission Services


* Responsible for other duties as assigned in support of all inpatient admissions
 

Qualifications:


* High school diploma


* 2+ years of medical office experience.


* Knowledge of Microsoft Office.


* Experience with referral platforms such as Allscripts, NaviHealth & CareLink


* 2+ years of experience with the verification & authorization processe...