F&B Captain - Pierre's TT (by Chef Pierre Gagnaire) - InterContinental® Hotel Dubai Festival City

Do you see yourself as a Food & Beverage Captain for InterContinental Hotel®  Dubai Festival City?  

As the world's largest family of luxury hotels, we all take great pride in being genuine ambassadors of the InterContinental® brand.

Shaped by decades of international know-how and local insights, our passion for luxury travel spans cultures and customs.

Inspiring us to create warm and sophisticated experiences for those seeking a richer perspective on the world.

Each of our hotels cultivates a distinctive style and ambience where we embrace every opportunity to give our guests a personal and enriching experience.

If you'd like to embrace a wider world of experiences and opportunities, we'd like to welcome you to the world's most international luxury hotel brand.

The InterContinental Hotels Group® at Dubai Festival City consists of four hotels.

These include the luxury and lifestyle brand InterContinental, the lavish long-stay InterContinental Residence Suites, the premium Crowne Plaza, and the essentials Holiday Inn & Suites.

In addition to over 1,600 rooms, the cluster boasts a selection of 16 restaurants and bars, an impressive 3,800-square-metre Event Centre across two levels, the 5,000-square-metre Festival Arena by InterContinental, the luxurious Spa InterContinental, and state-of-the-art gym and swimming pool facilities.

We are looking for people who are friendly, welcoming, and full of life to join over 1,200 colleagues who are always finding ways to make every guest's experience an enjoyable one.

We value the passion and enthusiasm of our colleagues and encourage you to share your passion when you work with us.

       

A little taste of your day-to-day


* Endeavouring to resolve all complaints during shifts and logging them in the logbook for further follow-up.


* Ensuring restaurant operating equipment is clean and in working order.


* Maintaining impeccable uniform and personal presentation standards in accordance with hotel policy.


* Executing cash handling and banking procedures.


* Preparing daily banking and cash flow reports.


* Establishing and instructing staff on cash security procedures.


* Reporting or dealing with irregular payments.


* Supervising the maintenance of service equipment.


* Monitoring standards of guest facilities and services.


* Controlling stock and monitoring security procedures.


* Supervising colleagues during shifts and functions.


* Supervising outlet section service.


* Performing any reasonable tasks as directed by the Manager.

What we need from you


* Previous experience in upscale fine dining or Michelin-star restaurants is preferred.


* Exceptional customer service skills, including attentiveness, politeness, and the ability to anticipate and fulfill customer needs, are critical in fine dining environments.


* Ability to handle challenging situations gracefully, including addressing customer complaints, managing busy...