Employee Engagement and Experience Leader - Hybrid

The role will define, drive, and measure high quality employee experiences, via leadership of the enterprise employee listening and workplace experience operations.

This leader will transform our employee listening strategy and lead the team accountable for the delivery of employee listening, associated data analysis, and the development and execution of impactful interventions to improve employee engagement.

They will also lead our new worksite experience program which will co-create how we will work together in our offices, guiding ~ 150M in investments in our worksites over the next 3+ years.

This will be achieved through effective leadership of a key governance function that spans the business, Global Workplace (GWP) and HR, aligning business strategies, talent policies, and local needs, translating them into discrete requirements for program delivery.

Combined, these functions have a shared goal of enabling the business to achieve superior results via highly effective and engaged talent, enabled leadership, and workplaces that cultivate collaboration and drive cross enterprise leverage.

This role will help create engagement and experience strategies, manage the operations within the function, while also influencing and aligning strategies across various businesses, real estate and human resources.

This individual must innovate, influence, drive alignment, execute with excellence, and operate at enterprise scale.

Scope of Responsibilities:

Employee Listening:


* Leads the team who will mature our employee listening capability including the annual census survey, deep, continuous listening, predictive & GenAI insights and capabilities embedded in Listening Dashboards.

Provides strategic direction that aligns their work to the broader enterprise employee engagement and experience strategy.


* Leads the activation of efforts to address results including delivery of scalable action planning and resources delivered directly to managers, Executives & HR CO Partner with business analytics professionals to enable in-depth research with the goal of breaking new ground in business data analytics.


* Creatively addresses business problems and challenges the status quo.


* Focus on providing thought leadership and technical expertise across multiple disciplines.


* Enable the analytics process through new tools, including data and analytic development.

Workplace Quality Experience:


* Leads the workplace experience team ensuring clear accountabilities across all stakeholders within and outside the worksites who impact employee experience and engagement.

This includes participation from but is not limited to GWP, Technology, Business Continuity Planning (BCP), Employee Relations (ER), Employee Wellbeing, and Security.


* Co-creates the way we will work together in our workplaces going forward, bringing together the physical, cultural, human and business attributes that will be necessary in our workplace to achieve our ent...