Hospice - Patient Care Coordinator

Patient Care Coordinator - Hospice

Anew Hospice is Indiana owned and operated with Hoosier hospitality ingrained in everything we do.

We’re committed to providing compassionate care, clinical excellence and outstanding customer service to our patients and their families at the end of life.

Creating a positive experience through comfort and support is our number one priority.

Our team is growing! Do you want to make a difference in the lives of others? 

The Patient Care Coordinator is responsible for timely filing and processing electronically of patient records to patient chart, copying, tracking, and obtaining Physician signatures, obtaining medical records.

Prepare agenda and organize documents for the IDG meeting.

The overall scheduling and tracking of discipline visits (i.e., Hospice Aides, LPN, RN, MSW, CH, etc.) under the supervision and oversight of the Clinical Director/Manager to assure appropriate staffing levels and visit frequency of all field are always met.

Ensure that each patient record is closed at the time of patient discharge.

Assist Clinical Director/Manager in obtaining signatures.

ESSENTIAL POSITION FUNCTIONS

• Creates and communicates staffing schedule that always assures adequate staffing per set guidelines.
• Schedules Recertification and Comprehensive Assessment visits for the RNCM.
• Adjusts staffing schedule and communicates as necessary to compensate for call-ins, leave of absences or any other unforeseen circumstances.
• Completes miscellaneous clerical projects i.e., Data entry, filing, general office support, obtaining signatures from physicians.
• Demonstrates ability to prioritize and manage several responsibilities simultaneously in a timely fashion without compromising quality such as     accuracy, neatness, and thoroughness.
• Answers telephone calls and/or visitors in a warm, sincere, and timely manner.

Completes admission follow up calls, calls to home patients to     check supply needs.
• Effectively communicates timely completion of individual employee schedules within established time parameters and in consideration of           employee productivity expectations.
• Keeps track of certifications, re-certifications, physician orders, assessments as required.
• Assists with IDG (Interdisciplinary Group) preparation.
• Completes and sends discharge (transfer, death, revocation, moved out of area) paperwork to attending physicians, facilities, etc.
• Collaborates and coordinates with Office Manager and Clinical Director any/all requests for paid time off (PTO), vacation, maternity leave, Family     Medical Leave Act (FMLA), and unpaid leaves of absence.
• Assures sufficient availability of admission packages, admission binders/folders for staff’s use.
• Recommends new approaches and effective scheduling practices to affect continual improvements in efficiency.
• Coordinates ordering and pick up of equipment.
• Orders medical supplies and ensures proper...