Client Systems Engineer

Hajoca Corporation is one of the country's largest privately-held wholesale distributors of plumbing, heating & cooling, and industrial supplies.

Founded in 1858, Hajoca is a company based on the principles of "Service, Integrity, Reliability," and on relationships of trust and support with teammates, customers, and suppliers.

Throughout its history, Hajoca has played an active role in shaping advances in plumbing.

However, we attribute our success to two simple truths; a unique business philosophy and talented people.

Hajoca is all about the people, who give us our advantage, and who will guide us successfully into the future.

Hajoca has over 400 locations nationwide, called Profit Centers; and at the foundation of our family of businesses is a National Support Center (NSC) where Centers of Excellence are dedicated to enabling the success of our Profit Centers.

The Infrastructure Operations team in our National Support Center (NSC) is looking for a Client Systems Engineer at their Lafayette Hill, PA office.

Do you have experience providing system support? Are you an expert troubleshooter that excels in resolving complex technical issues? Are you strategic and an excellent communicator? If so, then we'd like you to join our dedicated team as a Client Systems Engineer

About the Role:

You will:



* Maintain responsibility for the maintenance and monitoring of Hajoca's business solutions infrastructure.

This includes email systems, Active Directory, unified communications solutions, procurement, and management of client-facing technologies.


* Be responsible for strategic project completion and function as a point of escalation for lower support tiers.

This includes SAAS integrations, SSO, and the user account lifecycle.


* Maintain email systems and email security posture in accordance with Hajoca's risk appetite and industry best practice.


* Provide support for all Operating Systems (Linux, Windows, MacOS, Android).

This includes but it is not limited to asset management, Intune, Jamf group policy, critical updates and security patches, troubleshooting, virus definition updates, upgrades, and strategic initiatives.


* Manage domain including AD, DNS, DHCP, and server certificates as a shared responsibility with the Server Operations Team.

Ensure that performance and reliability are maintained.


* Provide high level management of applications.Make sure there areresponsible partiesfor each application running.

Assist in troubleshooting after responsible parties have exhausted their resources.



* Administer and support the organization's cloud environments, including (but not limited to) Office 365 and Microsoft Azure.


* Participate in the planning and implementation of DR scenarios and testing.


* Assist in information gathering during acquisitions.

Build relationships with those responsible for their client IT technologies.

Develop plans for migration of user accounts and client-sidetechnologies.
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Hajoca Corporation Job 7781 by eQuest