Luggage Porter

At InterContinental London Park Lane, we are currently looking for a Luggage Porter to join the Concierge Team with an immediate start day.

Welcome to No1 Park Lane

Situated at one of the capital’s most prestigious addresses- where Her Royal Highness, Queen Elizabeth II once used to reside, InterContinental London Park Lane reinvents traditional luxury to present modern and flexible sophistication in the heart of Mayfair.

Inspired by its location overlooking the Royal Parks, the hotel delivers elegant natural interiors and award-wining seasonal cuisine.

Being one of the first points of contact with our guests, our Luggage Porters will welcome guests in a friendly and warm manner proactively anticipating our guest's needs and provide assistance when required.

You will need to execute the delivery of their luggage to and from their rooms when requested adhering to the standards in place, offering in-room orientation and unpacking.

You will also need to collect, record, and receipt the storage of guest’s luggage, as well as providing a warm and genuine experience for the guest’s arrival and departure.

In addition to this you will be required to provide any ad-hoc assistance to the Head Concierge and the wider concierge team including providing coverage for the door team when required.

The ideal candidate will have flexibility towards shift patterns in a busy environment and most importantly embody IHG's values with everything they do.

We are committed to offer and provide our Luggage Porters with a competitive salary and a large range of benefits.

£13.85 per hour (£28,808 annual salary), paid overtime and great IHG perks including:


* Free meals on duty.


* Amazing discounts for our hotels and restaurants around the world for you and your friends & family.


* 50% discount in our F&B outlets 


* Discounts from over 15,000 stores – all the way from retail to cinema with our Hapi benefits scheme.


* Our generous refer a friend scheme. 


* Exclusive local discounts at Hard Rock Café, The Backroom Bar, El Pirata to name a few!


* On top of these great benefits, we also provide:


* 28 days holiday each year, including bank holidays, this increases up to a maximum of 33 days (Pro Rated) 


* Company sick pay and life insurance for every employee


* Professional career development with our IHG Leadership programs plus access to our digital online learning platform and numerous other learning and development opportunities


* We provide every employee company sick pay and life insurance.


* Professional career development with our IHG Leadership programs


* Amazing discounts for our hotels and restaurants around the world


* Discounts from over 15,000 stores – all the way from retail to cinema


* Most importantly, we’ll help you grow, and develop you as an individual and inspire incredible.

At InterContinental London Park Lane, our ambition is to define our unique cultu...