Senior Coordinator, Lien Services

The Lien Services Senior Coordinator is responsible for handling incoming mail, conditional payment reporting of TPOC or ORM term, follow up for Proof of Representation documents, Medicare Advantage Plan ("MAP") Affidavit and HIPAA release, and outreach to MAP, Part D, Medicaid programs and Medicare contractors and setting up new referrals.

This Senior Coordinator role is not outwardly client facing at this time but will work closely with outside vendors and internal staff.

Each coordinator is responsible for successful communication, timely responses and providing overall excellent service.

If you thrive in a fast-paced environment that emphasizes individual accountability with the support of a team structure, come join us!

About the Day to Day Responsibilities of the Role


* Assist Coordinators with queues when needed


* Referral set-up in database and handle triggered services, as needed.


* Responsible for sending out assigned documents


* Handle additional assigned email inboxes as needed


* Responsible for requesting final demand and/or case resolved letters from Medicare, Map, PartD, and Medicaid Programs


* Follow-up with Medicare and Map/PartD/Medicaid contractors to obtain Final Demand or Closure letters.


* Handle assigned disputes with Maps, PartD and Medicaid liens.


* Payment recommendations - ensure payments are issued to contractors and files are resolved


* Retrieve documents as directed from external systems.


* Responsible for following up with client on all missing information/documentation.

About You and How You Can Excel in this Role


* Detail-oriented, organized, and quality focused


* Customer service and communication skills, both verbal and written


* Excellent technical skills and working knowledge of Microsoft Office


* Able to work independently, self-directed, highly motivated


* Desire to work in a fast-paced, professional, team-focused environment


* Flexible and adaptable


* 1-5 years' experience


* Associate's or bachelor's degree preferred

#LI-SM1

#LI-Hybrid

About Us
For over 50 years, Verisk has been the leading data analytics and technology partner to the global insurance industry by delivering value to our clients through expertise and scale.

We empower communities and businesses to make better decisions on risk, faster.

At Verisk, you'll have the chance to use your voice and build a rewarding career that's as unique as you are, with work flexibility and the support, coaching, and training you need to succeed.

For the eighth consecutive year, Verisk is proudly recognized as a Great Place to Work® for outstanding workplace culture in the US, fourth consecutive year in the UK, Spain, and India, and second consecutive year in Poland.

We value learning, caring and results and make inclusivity and diversity a top priority.

In addition to our Great Place to Work® Certification, we've been recognized by The Wall Street Journal as one...