221057.AOC Dispatcher III

GENERAL DESCRIPTION

Under the general direction of the Airport Operations Manager, the AOC Dispatcher III is part of the Airport Operations Center team that supports the Authority's operations, public safety and security activity within the airport and surrounding area 24 hours a day.

The position is responsible for answering emergency phone calls, processing sensitive information, and dispatching first responders by radio when required.

The AOC Dispatcher III also monitors and operates systems that include communication of video security and patron transportation, such as the Airport's shuttle system, while taking customer service phone calls from patrons and fellow employees looking for assistance. 

This position requires flexibility to work rotating shifts, including days, evenings, overnights, weekends, and holidays, to meet the demands of our 24/7 operations. 

Requires availability for emergency call-in.
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