Client Solutions Senior Advisor-Forsyth Health

Role Summary:
The Client Solutions Sr.

Advisor is responsible for providing subject matter expertise throughout the end-to-end sales process with Pharmaceutical Manufacturers.

They will be tasked with understanding client's analytical needs and recommending Forsyth solutions based upon those needs.

In this role, the Client Solutions Sr.

Advisor will collaborate with all Forsyth cross-functional teams, including Data, Product and Business Development.

Key Responsibilities:
1.

Understand client problems and assess needs through investigation.
2.

Match Pharmaceutical client challenge w/ our abilities.

Translate identified business questions and challenges into data based solutions matched to Forsyth data model.
3.

Proactively provide recommendations regarding pharmacy trend and insights garnered from studying the client-specific data.
4.

Contribute and coordinate content for SOW that aligns w/ capabilities and timelines.

Map client needs to available data and products.
5.

Work with data to create scalable feasibility requirements.
6.

Establish strong internal and external relationships and serve as primary POC for overall and day to day service delivery for clinical analytic needs.
7.

Represent client(s) internally and coordinate with other functional areas to implement client initiatives, complete projects and address ongoing service needs.
8.

Ensure alignment among internal teams re: client contract deliverables.

Provide background/client history when/where applicable.

Manage client expectations and solicit approvals at key milestones.
9.

Set all service meetings (once sale has closed (i.e.

anything post-sales); bi-weekly analyst meetings); set goals for meeting.
10.

Manage all aspects of implementation, in alignment w/ deliverables identified by BD upon contract execution.
11.

Coordinate client-training and support strategies.
12.

Develop and maintain strategies for expanding scopes of existing contracts and identifying new business opportunities.
13.

Maintain advanced understanding of Forsyth's offerings.
14.

Expert in Forsyth data and use cases.
15.

Maintain knowledge of Forsyth's position vs competitors (positioning, pricing, differentiation, etc.)
16.

Translates and go-between from BD to Data and Product.

Qualifications
• Bachelor's degree and 6+ years of relevant experience supporting data sales,

specifically in life sciences.
• Experience working directly with (or for) Pharma Manufacturers (Commercial

analytics, sales operations, Market Access analytics, payer marketing, HEOR,

etc.)
• Strong analytical skills, specifically proficiency with SQL and Excel.
• Demonstrated ability to support multiple, highly visible projects simultan

ously.
• Strong communication skills (verbal, written)
• Looks for innovative ways to complete deliverables.
• Organized and experienced in meeting deadlines.
• Possesses problem-solving skills.
• Demonstrated ability to drive results.
• Adapts to ambiguous or unfamiliar terrains.
• S...