AVP Claims Innovation

JOB DESCRIPTION

Essential Job Duties and Responsibilities
• Efficiency Analysis: Evaluate current claims workflows to identify opportunities for improvement, focusing on reducing manual interventions and streamlining operations.
• Technology Development and Integration: Leverage existing digital tools and pioneer innovative solutions, including drone-based assessments, AI-driven analysis, and precision agriculture data integration, to improve claim processes.
• Vendor and Resource Management: Select, vet, and manage vendors, negotiate contracts, and oversee deployment of technology-driven projects.
• Project Oversight: Ensure the successful transition of pilot projects to full-scale operational use, meeting quality and timeline objectives.
• Stakeholder Engagement: Facilitate seamless communication among adjusters, agents, vendors, and other key stakeholders to align project goals with organizational objectives.
• Workforce Strategy: Support talent acquisition and integration of specialists in imagery analytics, artificial intelligence, and advanced agricultural data analysis
Knowledge, Skills, and Abilities
• Proven experience in claims operations, insurance, or agricultural technology.
• Expertise in emerging technologies such as drones, artificial intelligence, and satellite imagery.
• Strong project management skills, with a history of successfully transitioning pilot projects into scalable solutions.
• Exceptional communication and leadership abilities to manage cross-functional teams and vendors effectively.
• Knowledge of the agricultural industry, including an understanding of the kinds of crops produced in the states serviced by the division, knowledge of agricultural issues.
• Ability to positively direct the work of others, including the ability to make and communicate assignments, resolve issues affecting employees or adjusters.
• Knowledge of or the ability to learn Rain and Hail's products, services, and systems.
• Ability to organize and prioritize multiple tasks.
• Ability to work in a collaborative environment.
• Ability to use the Company's terminology, procedures, and systems.
• Ability to use department equipment.
• Ability to perform mathematical calculations.
• Ability to drive a vehicle and maintain a valid drivers license.
• Ability to remain calm and professional during peak periods of activity.
• Ability to work from oral and written communication.
• Ability to maintain confidentiality.
• Ability to work independently.
• Ability to travel away from home for extended periods of time and on short notice.
• Ability to assist in other work-related areas as required.

Physical and Mental Demands

The physical and mental demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.

Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions....