Senior Business Analyst, Agency Education

JOB DESCRIPTION

Senior Business Analyst - Chubb Agency Education

Chubb Agency Education is seeking a Senior Business Analyst responsible for the ideation, development, and management of automated, end-to-end reporting and data visualization.

This individual should possess an enthusiasm for analytics and be eager to explore new tools and techniques to create impactful solutions that power business decisions, measure results, and illustrate ROI.

The Senior Business Analyst - Chubb Agency Education will build out new analytical processes and execute regular reporting for learning activity, engagement, and effectiveness across all training modalities, enabling swift and accurate information delivery to business partners.

They will work directly with digital marketing, business intelligence, field operations, IT, and related functions in developing novel data connections and relationships.

As a pivotal member of the team, they will transform raw data into actionable insights, shaping the future of training programs and driving measurable business outcomes.

Critical Factors for Success Include


* A passion for data analysis and inventive problem-solving, along with an innovative approach to leveraging tools and techniques.


* Ability to meet deadlines with high-quality end-products in a fast-paced environment.


* Results-oriented, demonstrating initiative in prioritizing tasks, managing responsibilities independently, and achieving targeted outcomes.


* Focus on process improvement and efficiency, and continuous development, both technically and professionally.



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* This position will report on-site to any of the listed office locations.

Responsibilities


* Lead the scoping, development, maintenance, and enhancement of insightful reporting for Chubb Agency Education, leveraging advanced tools and techniques to drive automation and efficiencies that democratize access to department data across the Chubb organization.


* Design and build automated data connections and reports in various data visualization tools (e.g., QlikView and Qlik Sense, Power BI, Excel) using input from business leaders, while adapting to dynamic business needs.


* Visualize and develop solutions (dashboards, scorecards) to highlight trends and anomalies in the data, while providing end-user training and technical support.


* Create compelling presentations and reports that effectively communicate insights and recommendations to diverse audiences.


* Manage data from multiple sources, including internal and external pipelines, to create integrated views, and to ensure data integrity and consistency.


* Support projects designed to increase the impact and exposure of the CAE team within the organization, by identifying new or underserved areas of the business and developing analytical solutions to highlight opportunities.


* Identify opportunities for automation, efficiency, and overall process improvement in all aspects of the job...