Field Service Technician

Role: Field Service Technician

The Field Service Technician role requires excellent teamwork, communication, and problem-solving skills while servicing end users in the municipal water, wastewater, and industrial markets.

The Field Service Technician is responsible for helping clients install, repair, and maintain equipment, such as pumps, motors, drives, valves, etc., in various field environments.

The focus in this position will be building relationships, advising clients, and marketing corrective actions and long-term solutions.

 A member performing in this role should be task and detail oriented, a self-starter and good time manager.

Essential Functions



* Operate equipment such as chain falls, tripods, truck cranes, and various types of rigging.


* Diagnoses, troubleshooting, analyzes, various causes of malfunctions with a wide array of equipment


* Precise measurements and calculations in the field.


* Maintain and upkeep of daily service vehicle and work-related equipment.


* Effective communication with inside team members daily.


* Well-written reports of work performed daily.


* Develop and maintain professional relationships with clients, contractors, and team members


* 100%+ travel required (regional)


* Availability to work occasional weekends, holidays, or emergencies as required.

 

Minimum Qualifications



* Proficient with Microsoft office programs; adobe pdf.


* Basic knowledge of electrical controls and motors knowledge


* Strong written and verbal communication skills


* Ability to remain professional and courteous with customers at times


* Must be available to work occasional nights, holidays, and weekends


* Valid Michigan driver’s license and a good driving record


* Ability to acquire and maintain valid CDL driver’s license – DOT certification.

 

Physical Demands

The physical demands described here represent those that an employee must meet to perform the essential functions of this job successfully.  Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions



* Regularly required to sit, stand, reach, bend, and move.


* Must be able to climb a minimum 30-foot ladder


* Maximum unassisted lift = 50 lbs.


* Exposed to seasonal weather.


* Exposed to moving parts and electricity that require safety protocols.


* The travel required for this position is 100%

Work Environment

The work environment characteristics described represent those an employee encounters while performing this job's essential functions.  Reasonable accommodations may be made to enable individuals with disabilities to perform essential functions.



* Office: Standard office equipment; work usually performed in an office setting free from disagreeable elements.


* In-Field: Construction-type work environment, OSHA, and safety train field protocols in...