Director of IT Operations

About the Business: 

Merz is a family-owned medical device and pharmaceutical company headquartered in Germany.

Our Global Technical Operations based in WI manufactures, packages and ships several innovative products so that people all over the world can live better, feel better, and look better.

The Director IT Operations plays a pivotal role in leading and overseeing the successful implementation and execution of a large-scale, cross-functional IT strategy across the organization.

This role will be responsible for developing and executing comprehensive IT operations strategies that align with overall business objectives, overseeing the implementation of new technologies, managing IT infrastructure, and ensuring the stability, security, and efficiency of IT systems while collaborating with key stakeholders to drive continuous improvement and innovation within the IT operations department

Key Responsibilities:

Develop and implementation of I&OT systems and Strategy:


* Support the development of the program’s vision, mission, and strategic objectives.


* Align IT goals with the organization’s overall strategy.


* Provide leadership and guidance to cross-functional leaders and teams.


* Collaborate with cross-functional stakeholders to design, develop, and maintain IT infrastructure and needs in GMP and non-GMP areas.

Develop policies and innovative computerized solutions to achieve results:


* Identify and manage all technology-related system integrations across different software platforms and systems such as Asset Management System, Active Monitoring System, Operator Management and Access Control System, Alarm Management System, Disaster Recovery System, Historians.


* Develop and implement strategies to ensure data integrity and compliance across IT systems.


* Lead, develop, review, and approve detailed specifications, engineering documents, SOPs, test scripts, and engineering standards in compliance with site procedures and industry standards.

Stakeholder Engagement:


* Foster strong relationships with internal and external stakeholders.


* Communicate program progress, challenges, and successes to stakeholders and senior leadership.


* Ensure alignment of program objectives with stakeholder expectations.

Resource Management:


* Allocate resources effectively to support IT initiatives.


* Manage program budgets and financial resources.


* Identify opportunities for resource optimization and cost savings.

Quality Assurance:    


* Establish and support IT best practices and standards.


* Ensure that deliverables meet quality standards and compliance requirements.


* Implement continuous improvement and lessons learned initiatives to enhance efficiency and effectiveness.

Team Leadership and Development:


* Build and lead high-performing teams.


* Provide coaching and mentorship to managers and team members.


* Articulate a clear and compelling visi...