Boutique Coordinator, Fine Jewelry & Watches, Maison Madison Flagship

The Team

The Hermès Madison Avenue Flagship Boutique opened in 1983 and focuses on providing extraordinary service to clients as a part of the New York City Region.

This position will report to the Fine Jewelry & Watches Floor Director and will primarily work within the Sales Team to support the client experience.

The Opportunity

The primary responsibilities of the Boutique Coordinator, Leather Floor are to support the overall sales operations of the boutique, and specifically the Fine Jewelry & Watches Department.

This position will provide support by maintaining an organized system of Fine Jewelry & Watches sales receipts, as well as performing other coordination and administrative duties, including filing and completion of Fine Jewelry & Watches-related forms.

About the Role

Organize all Fine Jewelry & Watches sales receipts and daily audits, in partnership with Fine Jewelry & Watches Management and Managing Director.

Perform inventory stock counts and assist with reconciliation, as needed, for all Fine Jewelry & Watches floor métiers

Copies, sorts, and files records related to Fine Jewelry & Watches sales activities and transactions

Ensure that all Fine Jewelry & Watches special orders are systematically entered during ALC season and communicate to sales team once completed orders arrive in-store.

Support all areas of merchandise flow including stock replenishment, stockroom organization, management of RDIs/CDIs/Cites, and daily reticketing

Assist in maintaining Fine Jewelry & Watches visual merchandising standards to company expectations.

Support SSAs and Selling Specialists at POS with transfers, charge sends, and Voxpays.

Provide excellent service by quickly locating merchandise and retrieving additional sizes, colors and options.

Assist in delivering and assisting Fine Jewelry & Watches product between floors as needed for clients, associates, or backstocking.

Ensure all merchandise is stocked and replenished on each sales floor in an efficient and precise manner.

Work, in tandem with Inventory Control team, to reticket merchandise returns daily and quickly return to floor or stock.

Participate in store inventory, cycle counts, and manual counts.

Works across multiple floors and product category areas to support client and sales team requests.

Assist selling team with stock and size questions as needed.

Organize stock to optimize stock and inventory workflow, space utilization, and sales objectives in the store.

Complete operational tasks related to inventory, transfers, and other tasks as assigned.

Support the shipping and receiving team with daily new receipts by placing incoming stock in the appropriate stockrooms following the established standards.

Demonstrate flexibility and adaptability to support the needs of the business and all operational duties as needed.

All other duties assigned by supervisor.

Supervisory Responsibility

NO

Budget Responsibility

NO

Decision Making Responsibility

NO

About You
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