Regional Sales Manager North UK & Ireland - Hermès Parfums & Beauté

The Regional Sales Manager for North UK & Ireland will deliver the retail sales targets for all accounts through motivating the store teams to promote Hermès through recruiting, developing and retaining a best-in-class team.

He / She will also develop strong relationships with store management and employed beauty advisors to achieve targets as set in line with the Company objectives and will support with delivering the Hermès training objectives to the Field team.

The Regional Sales Manager will lead by example and act as brand ambassador to ensure the highest standards are set and our brand values are communicated effectively both internally and externally.

Never standing still, the ideal candidate will identify and communicate opportunities to grow and increase sales and be a source of inspiration and guidance for the Business Managers.

MAIN RESPONSIBILITIES:

Strategic Direction


* Prepare, implement and monitor a business plan for all doors to achieve retail targets including specific targets for key launches and sites.


* Implement launch strategies in line with marketing plans, negotiating sites and promotional activity at store level where appropriate.

Team Development & Management


* Recruit and retain a strong experienced team for each account.


* Close management of staffing / agency staffing; monitoring of instore sales performance.

Identify and celebrate top performers and nurture their talent.


* Ensure all counters adhere to Hermès selling guidelines, service standards, merchandising and personal grooming standards.


* Conduct annual and quarterly reviews in line with business requirements for all direct reports.


* Work very closely with the Head of Retail, and HR Manager on areas of recruitment, salary reviews, performance management, and training & development for the retail population.

Retail Operations


* Ensure store management and store employed Beauty Advisers are fully aware of the Marketing Plan, and fully trained on new launches/events and basic assortment.


* Ensure close monitoring of point-of-sale material (POSM - testers, samples, blotters, glorifiers) and completing and submitting POSM order forms when necessary.


* Implement and optimise merchandising guidelines on each store visit, ensuring the brand is represented to the highest standard at all times.


* Oversee and manage the Retail Team Payroll Process, ensuring Business Managers submit the monthly payroll forms on behalf of their team


* Manage overtime requests in line with budget, including Sundays and Bank Holidays.


* Maintain accurate records via the Payroll Forms, liaise with the HR Manager to provide a summary of all amendments or deductions.

Targeting, Analysing & Forecasting:


* Prepare timely, accurate and meaningful sales reporting highlighting risks and opportunities for growth


* Set up, monitor and adjust individual Retail Targets and KPIs by store.


* Recommend, monitor an...