Medical Assistant - Ortho

Job Summary

Assists in examinations and treatment of patient's care under the direction of the physician and/or clinician.

Supports patient care management by performing various administrative functions. 

Job Specific Duties


* Answers telephones, routes calls, takes, and relays accurate phone messages.


* If applicable, prepares and administers medications/immunizations to patients as directed by provider. 


* Communicates all significant changes in patient conditions or behavior to clinicians and physicians. 


* Ensures all medical record/patient charts contains necessary documentation for medical appointments.

Completes charting, collects, and distributes medical record documents related to patient. 


* Gathers data for general information, special reports, contacting other employees, departments, agencies, and individuals for additional material.

May prepare reports for provider approval. 


* Maintains/prepares billing charge and reconciliation, assist in completing claims forms, and answers patient questions in reference to payment status. 


* Runs reports for credit cards, super bills, and etc.

Prepares final bookkeeping of assigned cash drawer and prepares and makes timely deposits. 


* Maintains a clean and orderly work area and patient rooms. 


* Operates and maintains equipment in proper working condition/order.

Ensures medical supplies and inventory are maintained. 


* Performs and documents vital signs and measurements.

Provides and documents patient and family education. 


* Assists physician with simple procedures and patient transport.

Collects specimens and distributes to laboratory for results. 


* Prepares for patient visits by preparing /pulling charts, printing super bills, and informing physician and other clinical staff of changes in schedule.


* Schedules appointments, diagnostic, therapeutic, verifies medical appointments, obtains and/or verify authorizations. 


* Processes medical documentation for office visit and follow-up with patient when required. 


* Serves as receptionist, conducts patient check-in, registration, collects fee for service/co-payments, and verifies referrals, insurance data, patient’s address & other pertinent information. 


* Tracks all samples per policy before providing to patients to ensure proper coordination with physician orders or requests. 


* Enters electronic order for lab, x-ray and medication/prescriptions for provider review and approval in electronic medical record. 


* Process refills as directed by provider and written protocols. 

 Minimum Job Requirements


* American Heart Association BLS - maintain active and in good standing throughout employment


* Must have at least one of the following: 
+ Proof of graduation from an accredited Medical Assistant program
+ Medical Assistant Certification 
+ Licensed Practical Nurse (LPN)
+ Nursing Degree (e.g., ASN or BSN)
+ Candidates who do not possess one of the above requirements may still be considered if they have prior medical assistant experience in a physician practice and are able to produce at least one of the above requirements within 6 months of hire.

Knowledge, Skills, and Abilities


* High School education or equivalent preferred.


* Fluent in both English and Spanish highly preferred.


* Able to effectively communicate verbally and in writing.


* Basic computer and math skills.


* Excellent patient management, customer service, and interpersonal skills.


* 1-2 years of physician office experience preferred.


* 1-2 years of experience coordinating clinical care for patients preferred.


* Strong problem solving, critical thinking and conflict resolution skills.


* Able to manage multiple priorities and strong time management skills.


* Able to float to various Primary Care Centers while maintaining the delivery of clinical excellence and high-quality service.


* Able to work effectively in a collaborative environment.

 

 

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