F&B Manager - InterContinental Cairo Citystars

Are you passionate about food and beverages? Do you thrive in a vibrant, fast-paced environment? Intercontinental Cairo Citystars is seeking an experienced Food & Beverage Manager to lead our culinary team and create unforgettable dining experiences for our guests.

Your Day-to-Day


* Direct everyday activity, plan and assign work ensuring you always have the right staffing numbers ​


* Develop your team and improve their performance through coaching and feedback, and create performance and development goals for colleagues ​


* Train colleagues to make sure they deliver with compliance and to the standards we expect ​


* Drive a great working environment for teams to thrive - linking up departments to create sense of one team ​


* Promote teamwork and quality service through daily communication and coordination with other departments ​


* Recommend or initiate any HR elated actions where needed ​


* Make sure all food and beverage equipment is in operational condition and regularly cleaned ​


* Make sure all food and beverage facilities including banquet/convention spaces are clean and properly stocked to anticipated business volume.

Notify engineering immediately of any maintenance and repair needs ​


* Establish and achieve quality and guest satisfaction goals.

Help guests with their requests and complaints - making sure you maintain a high level of guest satisfaction ​


* Analyse guest insights to identify and meet customer expectations and build on guest loyalty ​


* Regularly communicate with guests to ensure expectations are met ​


* Manage hotel food and beverage marketing programmes and participate in and maintain system-wide food and beverage marketing programmes and promotions ​


* Keep an eye on competitor activity / industry innovation.

Review and approve menu design and concepts with the Executive Chef ​


* Make sure food and drinks are secure and stored safely - always keep stock replenished to minimise waste ​


* Handle food and beverage inventory procedures. 


* Determine minimum and maximum stocks for all food, beverage, material, and equipment ​


* Other ad-hoc duties - unexpected moments when we have to pull together to get a task done ​


* May also serve as manager on duty ​


* ​Help prepare the hotel’s annual budget and the setting of departmental goals ​


* Monitor budget and control expenses with a focus on food, beverage, and labour costs ​


* Working with the catering office, identify additional sales opportunities to enhance revenue ​


* Drive promotions that deliver great dining experiences for guests at a good value ​


* Make sure credit and financial transactions are handled securely 

​What we need from you


* Bachelor’s degree / higher education qualification / equivalent in Hotel Management, culinary arts, or related field ​


* 4+ years’ related experienc...